Hanover

Solutions Engineer

• Define and govern end-to-end solution architecture for large-scale P&C insurance platforms and digital initiatives
• Partner with business stakeholders, product owners, and engineering teams to translate business requirements into scalable technology solutions
• Develop architecture roadmaps aligned with enterprise architecture standards and business objectives
• Lead architecture reviews, design workshops, and technical governance processes
• Provide technology leadership throughout the software development lifecycle
• Design solutions for policy administration, underwriting, claims, billing, agency/broker portals, customer self-service, rating and pricing, and regulatory compliance
• Modernize legacy insurance applications and integrate third-party insurance platforms
• Architect customer-facing web and mobile applications and omnichannel experiences
• Ensure availability, security, performance, and scalability of customer-facing solutions
• Lead adoption of Microsoft Azure cloud-native architectures
• Define Kubernetes containerization and deployment strategies
• Evaluate and implement Generative AI use cases including customer service, claims automation, knowledge assistants, underwriting support, and document processing
• Drive API, microservices, and event-driven integration strategies

Senior Solutions Architect

Underwriter

• Responsible for identifying, soliciting, underwriting, and selling new and renewal accounts that drive profitable growth and align with the units appetite and growth goals.
• Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk.
• Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions.
• Operates within a broad Letter of Authority for all underwriting decisions and with limited direction while managing an assigned book of business.
• Knows and applies underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis.
• Completes file documentation according to best practices guidelines and can clearly explain account decisions.
• Provides clear and concise rating instructions for quotes prior to generating proposal for presentation to the agent.
• Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business, and portfolio management goals.
• Can identify, solicit, pipeline, negotiate, and close accounts aligned with business strategy.

Senior Solutions Architect

Senior Underwriting Specialist – Specialty GL