Senior Translations Project Manager
Hanna Interpreting Services LLC
full-time
Posted on:
Location Type: Hybrid
Location: San Diego • California • United States
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Salary
💰 $80,000 - $90,000 per year
Job Level
About the role
- Strategic Supervision: Direct the workload and performance of 10+ project managers. This role is expected to manage systems, processes and project managers’ KPIs, ensuring the team remains high-performing without requiring constant intervention from the Operations Manager.
- Performance Engineering: Maintain project managers’ scorecards and conduct rigorous monthly performance reviews. This role is responsible for identifying high-potential talent for future leadership while decisively addressing underperformance.
- Capacity & Load Balancing: Proactively adjust resource allocation across the team to prevent burnout and ensure 100% coverage during peak volumes and based on competencies.
- Technology Adaptation: Actively evaluate and integrate emerging technologies (AI, LLMs, and automation) into the standard Project Managers’ workflow to reduce manual processes.
- Workflow Auditing & Authority: Conduct root-cause analysis on project failures. Project manager supervisor is empowered to overhaul broken processes and set new departmental standards.
- Financial Stewardship: Act as the final gatekeeper for project profitability. Project manager supervisor will oversee margin health, with specific authority to audit and defend high-value spend (>$10k) and remediate projects showing margin erosion.
Requirements
- Tenure: Minimum 5+ years of progressive experience in translation project management.
- Leadership Span: Proven experience managing a large number of direct reports (10+) in a fast-paced environment.
- Technical Mastery: Advanced expertise in CAT-tool (for example, memoQ), business management tool (for example, XTRF), TMS (for example, XTM) and project management tool (for example, Trello). Must demonstrate the ability to troubleshoot portal issues and system integrations independently by utilizing available resources.
- Unshakeable Professionalism: We are looking for a leader with the confidence to drive change, advocate for their team, and operate with a high degree of autonomy from the Operations Manager.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Professional development opportunities
- Employee assistance program
- Company-sponsored events and activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementperformance engineeringroot-cause analysisresource allocationcapacity balancingfinancial stewardshiptroubleshootingsystem integrationKPI managementworkflow auditing
Soft Skills
leadershipprofessionalismchange advocacyautonomyteam managementperformance reviewcommunicationdecision makingconflict resolutionstrategic supervision