
Chief of Staff
Hanger, Inc.
full-time
Posted on:
Location Type: Office
Location: Austin • Texas • United States
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Job Level
About the role
- Serve as a trusted advisor to the CHRO, offering strategic insight, operational oversight, and proactive problem solving
- Drive alignment and accountability for HR’s enterprise-wide strategic initiatives, ensuring clear ownership, milestones, and outcomes
- Lead and coordinate cross-functional initiatives that support organizational priorities
- Support development of recommendations related to people strategy, workforce planning, organizational design, and operational improvements
- Prepare executive-level briefing materials, synthesize data, and deliver insights to support timely, well-informed decisions
- Represent the CHRO in selected meetings and decision forums
- Orchestrate and optimize the CHRO’s schedule to maximize focus on strategic priorities
- Oversee preparation of high-quality materials for Board meetings, executive reviews, HRLT sessions, and planning cycles
- Serve as primary liaison between the CHRO, executive leadership, HR leaders, and internal/external partners
- Plan and execute leadership offsites, executive meetings, and strategic events
- Manage confidential matters with professionalism, sound judgment, and discretion
- Own the HR operating rhythm, including agendas, OKRs, quarterly reviews, and progress reporting
- Maintain governance structures, decision logs, documentation, and systematic follow-up
- Draft executive communications, presentations, talking points, and strategic messages for the CHRO
- Build trusted, productive relationships across the enterprise to ensure alignment and support change initiatives
- Cultivate and leverage a network of industry, policy, and strategic partners
- Identify opportunities to streamline workflows, enhance processes, and implement tools that increase HR organizational effectiveness
- Oversee budget tracking and financial stewardship for HR priorities
- Partner with People Analytics, Finance, and Operations to translate data into insights, dashboards, and executive-ready recommendations
- Ensure completion and follow-through on commitments tied to HR operations and CHRO priorities
Requirements
- Bachelor’s degree in Business Administration, Human Resources, Healthcare Administration, or related field
- 7–10+ years of progressive experience supporting or partnering with C-suite executives
- Leadership experience in Chief of Staff, HR Business Partner, strategic operations, consulting, or similar roles
- Experience supporting or engaging with a Board of Directors
- Exceptional written and verbal communication skills, with ability to simplify complex information
- High degree of discretion, professionalism, and judgment
- Must be available to provide support outside of standard business hours, including evenings and weekends, to meet the demands of the role
- Ability to manage multiple tasks and projects simultaneously
- Strong attention to detail and accuracy
- Excellent verbal and written communication abilities
- Ability to interact professionally with executives, staff, and external partners
- Proficiency in prioritizing tasks and managing time effectively
- Ability to meet deadlines in a fast-paced environment
- Proficiency with office software (e.g., Microsoft Office Suite, Google Workspace)
- Familiarity with project management tools and software
- Strong analytical and problem-solving skills
- Ability to anticipate needs and proactively
- High level of discretion and ability to handle sensitive information confidentially
- Strong interpersonal skills to build and maintain relationships
- Ability to work collaboratively with diverse teams
- Executive presence and strong influencing skills.
Benefits
- Competitive Compensation Packages
- 8 Paid National Holidays & 4 additional Floating Holidays
- PTO that includes Vacation and Sick time
- Medical, Dental, and Vision Benefits
- 401k Savings and Retirement Plan
- Paid Parental Bonding Leave for New Parents
- Generous Employee Referral Bonus Program
- Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic operationsworkforce planningorganizational designdata synthesisbudget trackingfinancial stewardshipproject managementanalytical skillsproblem-solving
Soft Skills
leadershipcommunicationdiscretionprofessionalismattention to detailtime managementinterpersonal skillscollaborationinfluencing
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in Human ResourcesBachelor’s degree in Healthcare Administration