Hancock Whitney

Business System Analyst 3

Hancock Whitney

full-time

Posted on:

Location Type: Remote

Location: Louisiana • Mississippi • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Performs analytical tasks related to system enhancements and maintenance
  • Serves as the liaison between the business unit and the programming/technical units
  • Makes recommendations to management for system enhancements
  • Creates detailed project plans and tracking documents to track a project from start to finish
  • Plays a key role in communicating issues related to projects/request to the business unit and programming/technical staff
  • Creates documentation related to projects and/or system changes
  • Confers with personnel of businesses in a merger or acquisition
  • Analyzes current operational procedures
  • Writes detailed description of user needs, program functions
  • Reviews computer system capabilities, workflow, and scheduling limitations
  • Conducts studies pertaining to development of new information systems
  • Plans and prepares technical reports, memoranda, and instructional manuals
  • Upgrades system and corrects errors to maintain system after implementation
  • Assists Computer Programmer in resolution of work problems
  • Prepares time and cost estimates for completing projects
  • Directs and coordinates work of others to develop, test, install, and modify programs
  • Works with Hancock University and Retail Services to create detailed training, policy, and procedures as the need arises.

Requirements

  • Associate’s Degree or higher preferred
  • At least 5 years related experience
  • A combination of education and experience is acceptable
  • Knowledge of records management software products, imaging systems, and automated databases
  • Proficiency with Microsoft Office products
  • Excellent communication, analytical, customer service, and organizational skills
  • Ability to work effectively with all levels of personnel
  • Strong presentation skills
  • Preferred knowledge in Accounting software; Contact Management systems; Database software; Development software; Human Resource systems; Internet software; Payroll systems; Project Management software; Spreadsheet software
Benefits
  • Equal Opportunity/Affirmative Action Employers
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analytical taskssystem enhancementsproject planningdocumentation creationoperational procedures analysistechnical report preparationsystem upgradescost estimationprogram modificationuser needs analysis
Soft Skills
communication skillsanalytical skillscustomer service skillsorganizational skillspresentation skillsinterpersonal skillsleadership skillsproblem-solving skillscollaboration skillsadaptability
Certifications
Associate’s DegreeBachelor’s Degree