Hancock Claims Consultants

Business Analyst

• Strong collaboration skills, including the ability to work effectively with cross-functional teams to gather requirements, provide status updates, and ensure alignment on testing priorities and objectives.
• Achieving in-depth functional knowledge of the software system and how customers utilize our software
• Ability to collaborate with business units and stakeholders to understand objectives, processes, and challenges.
• Elicit, document, and prioritize business and functional requirements through workshops, interviews, and other communication methodologies.
• Translate business requirements into clear, concise functional specifications and acceptance criteria.
• Ability to analyze current workflows and propose enhancements to improve efficiency and system usability.
• Maintain detailed documentation of requirements, workflows, and system changes.
• Communicate effectively with both technical and non-technical audiences throughout the project timeframe.