
Senior HR Manager
hammerjack
full-time
Posted on:
Location Type: Hybrid
Location: Makati City • Philippines
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Job Level
About the role
- Seeking a Senior HR Manager with a growth mindset to drive our scalability strategy.
- You will oversee the critical balance between rigorous compliance and agile team readiness, ensuring our internal culture remains a competitive advantage as we expand.
- Design a scalable HR infrastructure that supports rapid headcount growth without compromising quality or operational speed.
- Identify "high-potential" internal employees and build clear career pathways to ensure leadership continuity as the company grows.
- Use predictive modeling to align internal hiring with the sales pipeline, ensuring the support team is staffed ahead of demand curves.
- Establish a culture-led recognition framework that celebrates both performance "wins" and values-aligned behaviors, reinforcing the company’s identity as a premium employer.
- Lead an annual salary calibration exercise against 2026 Philippine market data (P75/P90 targets) to maintain structured, defensible pay bands for all internal roles.
- Serve as the final gatekeeper for salary offers to ensure budget compliance, while providing the tactical leeway required to onboard uniquely qualified candidates who are essential to our long-term growth.
- Lead the continuous refinement of the new HRIS and Payroll platform, ensuring all automated workflows (onboarding, leave, pay cycles) are tuned for maximum speed and zero manual workarounds.
- Map and refine the end-to-end employee lifecycle—from the "first touch" in recruitment to the final exit interview—to maximize efficiency.
- Direct and develop the HR and administrative staff, fostering a culture of Radical Accountability and technical proficiency.
- Ensure 100% compliance with the Labor Code of the Philippines and DOLE (Department of Labor and Employment) integrated rules.
- Maintain zero exposure to potential labor disputes or other legal incidents by ensuring that any employee termination or employee relations issue is properly managed and compliant.
- Establish a proactive compliance culture that ensures the organization always remains ‘inspection-ready’. This includes maintaining flawless, up-to-date 201 files, payroll registers, and OSH logs for immediate presentation during unannounced DOLE, SSS, or PhilHealth audits.
- Ensure core values are reflected in hiring, performance reviews, and daily operations.
- Enhance the company’s EVP (Employee Value Proposition) to attract top talent in a highly competitive staffing market.
- Design data-backed and sustainable engagement that reduces burnout and celebrates high-performance milestones.
- Manage the physical office environment and virtual collaboration tools, ensuring they remain conducive to high-energy staffing operations.
- Oversee relationships with key service providers (landlords & insurance brokers) to ensure cost-effectiveness and service quality.
- Develop and maintain business continuity plans, including emergency responses and secure data management protocols for sensitive candidate info.
Requirements
- Professional Experience: Tenure: At least 8–10 years of progressive HR experience, with a minimum of 3–5 years in a leadership or Senior Management capacity.
- Industry Background: Proven track record within the Staffing, Recruitment Process Outsourcing (RPO), or BPO industries. You must understand the urgency of a sales-driven environment.
- Systems Mastery: Advanced experience in HRIS and Payroll system adoption. You should have led at least one initiative where the system adoption rate increased.
- Legal and Regulatory Expertise: Philippine Labor Authority: Deep, demonstrable knowledge of the Labor Code of the Philippines, including 2026 updates on the Telecommuting Act and OSHS standards.
- Audit & Compliance: Experience acting as the lead representative for DOLE Routine Inspections and managing SENA or NLRC proceedings with a focus on risk mitigation.
- Australian Exposure (Highly Desirable): Familiarity with the Australian Fair Work Act and Modern Awards is a significant advantage, as you will bridge the gap between AU clients and PH operations.
- Education: Bachelor’s Degree in Human Resources, Psychology, Business Administration, or Law.
- Post-Graduate/Certifications: CHRP (Certified HR Professional) or equivalent. Post-graduate studies in Labor Relations or a Master’s in Strategic HR are preferred. Certification in Data Privacy (DPO) under the NPC (National Privacy Commission).
- Technical & Strategic Skills: Compensation & Benefits Design: Advanced skills in Salary Benchmarking and the ability to design commission-based incentive structures that drive revenue. Data Literacy: Ability to translate raw HR data into C-suite-ready reports (Retention rates, TCOE, and ROI on engagement spend). Workplace Design: Experience in Change Management, specifically regarding office transitions and implementing "Magnet Office" strategies to increase on-site foot traffic.
Benefits
- Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
- Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
- Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
- Dynamic Open Spaces: Conducive to productivity and creativity.
- State-of-the-Art Security: Ensuring your safety and peace of mind.
- Game Rooms: Take a break and unwind with our recreational facilities.
- Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
- Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
- A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
- Global Impact: Be part of something bigger and make a difference on a global scale.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRISPayroll systemsPredictive modelingSalary calibrationCompensation designData literacyChange managementEmployee lifecycle mappingCompliance managementPerformance management
Soft Skills
LeadershipOrganizational skillsCommunicationStrategic thinkingProblem-solvingTeam developmentCultural awarenessAgilityAccountabilityEmployee engagement
Certifications
CHRPData Privacy Certification (DPO)Bachelor’s Degree in Human ResourcesPost-graduate studies in Labor RelationsMaster’s in Strategic HR