
Automation Consulting Engineer
Hamilton Company
full-time
Posted on:
Location Type: Office
Location: Los Angeles • California • United States
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Salary
💰 $125,000 - $160,000 per year
About the role
- Hamilton Company designs and manufactures precision fluid handling, laboratory automation, and sample management technologies used across biopharma, diagnostics, academia, and industrial laboratories.
- As part of Hamilton's field organization, Automation Consulting Engineers (ACEs) are the technical customer-facing experts who translate complex laboratory workflows into practical automation solutions and help drive revenue growth in their territories.
- The ACE partners directly with a Territory Sales Representative to own the technical portion of the sale from discovery through handoff—scoping requirements, designing system configurations, and building customer confidence through demonstrations, documentation, and clear communication.
- After purchase, the ACE ensures a smooth transition into delivery and implementation by aligning orders, scope, and acceptance criteria and by coordinating with field and factory teams.
Requirements
- Strong proficiency in chemistry and biology workflows is required.
- Demonstrated ability to translate customer workflows into system requirements and to communicate trade-offs clearly to both technical and non-technical audiences.
- Project management skills – organized, articulate, able to set realistic expectations and keep coworkers and customers accountable.
- Excellent customer support, service, and relationship-building capabilities.
- Ability to work independently and reliably with minimal supervision.
- Must be available to travel nationally and regionally.
- Bachelor’s degree in Bioengineering, Life Sciences, Computer Science, or a related technical field.
- Knowledge of Hamilton Robotics' product portfolio and software platforms is a must.
Benefits
- Competitive Compensation
- Excellent Benefit Package (medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
chemistry workflowsbiology workflowssystem requirementsproject management
Soft Skills
customer supportrelationship-buildingcommunicationorganizationindependence