Halter

Account Manager

Halter

full-time

Posted on:

Location Type: Remote

Location: Australia

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About the role

  • Revenue Retention & Expansion: You will own the retention, renewals and expansion targets of Halter’s existing revenue in the region.
  • Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it’s having on their farming business.
  • Account Management: Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance.
  • Deployment: Supporting the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system.
  • Relationship Building: Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding.
  • Farmer Success: Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success.
  • Problem-Solving: Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency.
  • Community & Networking: Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections.
  • Customer Advocate: Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals.
  • Technical Expertise: Working closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture and agronomy.
  • Contribute to a positive team environment, supporting others to succeed and role modelling Halter’s Operating Principles.

Requirements

  • 3-5 years of experience in relationship management/account management roles.
  • Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed.
  • Strong business acumen.
  • Positive attitude and collaborative team player who excels at overcoming challenges.
  • The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy.
  • A hunger for success and personal growth, and an eagerness to evolve alongside a world-class team.
  • Problem Solving & Collaboration. Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions.
  • Willingness to Travel. Frequent travel within your territory to engage with customers and prospects.
Benefits
  • Delicious snacks and drinks are available for your daily flow.
  • Healthy body, healthy mind. We’re partnered with Medibank Health Insurance to support your well-being.
  • We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
  • Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
  • Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
  • Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
relationship managementaccount managementbusiness acumencollaborative team playerproblem solvingcommunicationresourcefulnessquick thinkingcustomer advocacynetworking