Salary
💰 $66,060 - $109,052 per year
About the role
- Lead, Train, and Develop clinical specialist personnel as needed for strategic execution of objectives as agreed upon by the Interventional field leadership team
- Recruit and Retain and Develop clinical specialist team in the region through effective leadership, support, direction, clarity of communication, and objective setting
- Identify, establish, and maintain productive working relationships with key physicians, decision makers, customers and administrative staff
- Provide clinical expertise to end users in accordance with the instructions for use of the product portfolio and its appropriate use to facilitate procedural consistency and best clinical outcomes
- Identify issues related to the use of Haemonetics products and immediately share those issues with the Regional Sales Director and appropriate TM
- If issues stem from incorrect or inappropriate usage of the device, provide additional in-service training to the impacted clinical staff
- Facilitate the clinical training and on-boarding of new field personnel
- Provide and assist in education and training activities with physicians, hospital support staff, and Haemonetics personnel
- Stay abreast of and communicate clinical data regarding Haemonetics portfolio of products
- Recognize and understand competitive products, industry trends, and Haemonetics products
- Oversee local education and training activities including coordination and set up of programs, procedural troubleshooting, and coordination and facilitation of staff in-services
- Serves as the region expert for Interventional Technology procedures and function as the region lead for simulation and training
- Expertly present Haemonetics clinical papers, overall value proposition while complying with all external regulations and internal policy
- Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, training and developing employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Requirements
- Bachelors of Arts or Science (Required)
- Health science and appropriate registrations or certifications (RN, RCIS, RCSA, RVMS, etc.)
- 6+ years Directly related experience in the medical device industry in clinical support
- Strong clinical orientation; experience with products for use in interventional and structural cardiology
- Extensive experience in the cardiac cath lab environment or as a scrub nurse/tech for Structural Heart procedures
- 3+ years Leadership or managerial experience in managing a clinical team
- 3+ years Medical device experience
- 3+ years Interventional Cardiology and Electrophysiology in a clinical or commercial role
- Proven managerial skills for coaching and developing; excellent interpersonal skills and strong clinical orientation
- Ability to influence a variety of clinician, nurse, and lab tech personality types
- Previous industry experience with structural heart clinical specialist role
- Ability to persuasively communicate and tailor the Interventional Technologies Value Proposition
- Analytical with financial acumen (understanding of how our products performance and data impacts a health system's bottom line)
- Ability to maintain a good working relationship while dealing with sensitive and confidential matters
- Excellent verbal and written communication skills
- Attention to detail to maintain records and process reports
- Knowledge of MS Office systems
- Emotional intelligence to manage their schedule effectively and efficiently
- Values teamwork and collaboration internally and externally with customers