HackerRank

Customer Account Manager – Strategic

HackerRank

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Own relationships with strategic customers.
  • Guide customers from adoption to expansion.
  • Drive measurable business impact and long-term success.
  • Maintain knowledge of HackerRank products and market awareness.
  • Develop account strategies that connect customer objectives with HackerRank’s mission.
  • Build trusted relationships with executive sponsors and technical leaders.
  • Act as the captain for your accounts.
  • Run proactive engagement cadences including success check-ins.

Requirements

  • Bring 5+ years of Saas enterprise account management, ideally in fast-scaling environments.
  • Known for your grit and curiosity.
  • Naturally relationship-oriented.
  • A strong communicator and collaborator.
  • Deeply expert in your craft.
  • Highly organised and outcome-driven.
  • Experience working with HR tech or developer ecosystems.
Benefits
  • Health insurance
  • Flexible working hours
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
relationship-orientedstrong communicatorcollaboratorhighly organisedoutcome-drivengritcuriosity