H+W CONSULT GmbH

Sales

• Support and assistance for existing Salesforce clients in day-to-day operations
• Implementation of minor configurations (e.g., new fields, page layouts, validations)
• Creation and adjustment of reports and dashboards
• Process automations using Flows
• Support for Salesforce release management
• Delivery of hands-on trainings and user workshops
• Data migrations (e.g., via Data Loader or import functions)
• Troubleshooting and resolution (1st and 2nd level support)
• Coordination with clients on change requests and prioritization of open issues
• Close collaboration with our consultants and developers to find solutions
• Documentation of customizations and processes in the ticketing system

Salesforce Managed Service Associate

Salesforce Consultant

• You analyze business processes, develop concepts, implement requirements in Salesforce, and work closely with our development team.
• Provide Salesforce consulting to our clients — from the initial conversation to the delivered solution.
• Analyze requirements, run workshops, and create functional specifications.
• Identify optimization potential within Salesforce.
• Configure Salesforce (Sales Cloud, Service Cloud, or other Clouds).
• Support the rollout of new features and processes.
• Collaborate with developers on more complex requirements.
• Support testing, training, and rollouts.
• Document implementations — clear, traceable, and to the point.

Salesforce Managed Service Associate

Senior Salesforce Consultant – m/f/d