Program Manager

• Requires understanding of software development life cycle (SDLC), programming concepts, and technical dependencies to make informed decisions.
• Organizes, manages, and implements projects by achieving objectives through key results.
• Champion an Agile Mindset by promoting adaptability, transparency, and continuous improvement across all project phases.
• Utilizing a Servant Leadership mindset actively supports and empowers teams by removing blockers quickly, enabling progress without unnecessary delays.
• Foster self-organizing teams by creating an environment where teams take ownership of delivery, collaborate effectively, and make decisions autonomously.
• Encourage short feedback loops and iterative development to accelerate value delivery and respond to changing business needs enabling rapid iteration.
• Understand CI/CD Principles by demonstrating familiarity with Continuous Integration and Continuous Delivery pipelines to ensure rapid, reliable deployments.
• Advocate for and leverage automated testing frameworks to maintain quality at speed.
• Demonstrate a good working knowledge of common CI/CD and DevOps tools (e.g., Jenkins, GitLab CI, Azure DevOps) and their role in enabling high-tempo delivery.
• Demonstrate a metrics-driven approach to results using indicators such as: Velocity, Burndown Charts, Cycle Time & Lead Time, Quality Metrics.
• Ensures project objectives align to overall strategic company objectives.
• Partners with IT Infrastructure, Operations, Development, and Technology teams to define and execute plans to support the deployment and scalability of solutions.
• Manages multiple large-scale projects across various portfolios successfully & simultaneously on a consistent basis.
• Develop and manage the overall financials for the project.
• Conducts cost analysis, estimating expected costs for the project.
• Analyze and control project expenses carefully through the entire project lifecycle.
• Provide monthly progress reports and financial updates.
• Review and approve vendor invoices for payment & manage vendor deliverables working with Supply Chain.
• Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risk.
• Skilled in meeting facilitation & presentations with complex, cross functional and distributed teams.
• Drive project performance through standard tools such as Microsoft Project, Jira or Azure DevOps Boards, Confluence and Trello.
• Understanding and experience in requirements/scope management, Sprint Planning, Daily Standups, Backlog Grooming, Sprint Review/Retrospectives.
• Acts as a liaison between vendors, consultants, project team and business partners.
• Strong collaborative skills with an ability to effectively communicate with both technical teams and non-technical business users.
• Ensures project complies with any applicable federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
• Demonstrates the H&P company values: Actively C.A.R.E., Service Attitude, Innovative Spirit, and Teamwork.

Principal Digital Program Manager