Häagen-Dazs Shops

Manager

• Bring DGIC’s category leadership to life by turning powerful data and research tools into clear, compelling stories and solutions that fuel the sales organization.
• Evolve reporting tools, champion insights, and shape category strategies that empower Category and Customer Managers.
• Guide smart decisions through distribution forecasting, reporting, and innovative account-level tools.
• Develop tools and strategies for total DGIC to grow base and new item distribution.
• Data and Insights resource for cross-functional teams during ongoing business operations, yearly planning, and ad hoc business needs.

Insights Manager

Account Manager

• Selling, negotiating, and executing business plans.
• Communicate as needed with the retailer to collaborate and execute promotions.
• Create new item presentations with data specific information to hold and gain shelf space.
• Negotiate monthly promotions with customer.
• Understand customer contracts and work within guidelines to ensure policy compliance.
• Manage trade spend to maximize profitability with maintaining good customer relations.
• Collaborate with outside vendors to create promotional synergies.
• Analyze promotion effectiveness through IRI and other data reports.
• Monitor competitive landscape to ensure exclusivity and deter poaching from other categories.
• Maintain all necessary reporting, promotion calendars, and forecast volume as required.
• Execute all Dreyer’s Grand Ice Cream (DGIC) priorities.
• Collaborate with team members to share best practices and drive Customer related initiatives, as well as other functional groups like customer facing supply chain, finance manager, and category sales development.
• Become a quality agent by continuously checking our products in various stores and locations.
• Provide feedback and challenge as necessary to help the organization understand the retail experience.
• Maintain Customer Relations: Frequent customer interaction to implement the annual plan, drive execution of the plan, gain distribution on new and d-build items, activate the customer category strategies, shopper marketing, and any urgent communications such as service level issues or product quality issues.
• Identify gaps between customer plan and customer feedback and propose resolutions to gaps. Ensure achievement of agreed Customer(s) targets/Key Performance Indicators (KPIs), Category growth, Sales, Customer service and in-stock levels, etc.

Customer Account Manager, C-Store

Account Executive

• Support Customer Account Managers in driving category growth
• Utilize key data and tools to support objectives
• Create customer presentations and reports

Insights Manager

Customer Account Manager, C-Store

Customer Account Associate