Gympass

Senior Sales Operations Manager

Gympass

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Senior

Tech Stack

PythonSQLTableau

About the role

  • Strategic Ownership & Advising: You will own the analytical framework for the SMB sales segment. You will proactively extract and analyze large datasets to uncover trends, translating complex data into actionable go-to-market strategies. You will act as a trusted advisor to senior leadership, guiding decision-making and pushing back when data suggests a different path.
  • Complex Problem Solving & Ambiguity: You will tackle our most ambiguous operational challenges. You will independently break down broad business problems, design the analytical approach, formulate hypotheses, and execute the solution from start to finish.
  • Advanced Pipeline Modeling & Forecasting: You will design and architect robust forecasting models tailored to a high-volume SMB environment. You will go beyond tracking KPIs to predicting future performance, proactively alerting sales leadership to underlying drivers and recommending course corrections.
  • Process Leadership & Automation: You will lead cross-functional efforts with systems and engineering teams to eliminate bottlenecks. You will spearhead the design of automated workflows that scale rep productivity and reduce administrative burden.
  • Territory & Quota Strategy: You will drive the territory design and quota-setting strategy. You will use advanced data modeling to calculate market capacity and partner with Sales VPs to deploy compensation plans that incentivize the right behaviors.
  • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

Requirements

  • Experience: You have relevant years of work experience, with at least 2+ years specifically in Sales Operations, Revenue Operations, Business/Sales Analytics, or Management Consulting. You have a proven track record of driving impact in a high-volume B2B Sales environment.
  • Exceptional Problem Solving: You possess a consultant's mindset and thrive in ambiguity. You have a demonstrated ability to take vague business questions, structure them into actionable analytical projects, and deliver high-impact strategic recommendations.
  • Advanced Analytical Skills: You are deeply data-driven and technically self-sufficient. You possess advanced proficiency in SQL to query complex databases and are an expert in data visualization and BI tools (e.g., Tableau, Looker, PowerBI).
  • Experience with Python is a strong plus.
  • Executive Presence & Stakeholder Management: You possess highly polished executive communication skills. You are adept at translating technical data into compelling narratives for C-level executives and VPs. You build trust quickly, navigate complex stakeholder dynamics, and can confidently influence senior leaders.
  • Systems Familiarity (Plus): While not strictly mandatory, prior experience working with Salesforce (or similar CRMs) and a deep understanding of CRM data architecture are strong advantages.
  • Languages: You are advanced or fluent in English, as you will be leading initiatives with international stakeholders.
Benefits
  • Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.
  • A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.
  • Health, dental, and life insurance.
  • As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office.
  • Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.
  • It’s important to take time away from work to recharge. Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!
  • Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.
  • Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.
  • You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLdata visualizationBI toolsTableauLookerPowerBIPythonforecasting modelsanalytical frameworkdata modeling
Soft Skills
problem solvingexecutive communicationstakeholder managementconsultant mindsetinfluencetrust buildingambiguity navigationstrategic recommendationsteam leadershipwellbeing advocacy