Gympass

Strategic Projects Intern – Revenue

Gympass

internship

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Entry Level

About the role

  • Support the execution of onboarding and nurturing initiatives within the Client Success Strategy team by helping to organize tasks, track timelines, update materials, and ensure follow-ups. You will help turn ideas and plans into well-structured execution support.
  • Collaborate with team members and engage with stakeholders across Client Success, Wellbeing Engagement, Value Management, and other areas to support ongoing initiatives. You will help gather information, document discussions, and learn how global teams collaborate.
  • Assist in collecting, organizing, and analyzing qualitative and quantitative data related to onboarding (e.g., feedback, metrics, surveys). You will support the team in identifying patterns, pain points, and opportunities for improvement.
  • Help the team keep the customer experience at the center by mapping onboarding journeys, documenting risks, and organizing insights from the commercial and Client Success teams.
  • Assist in creating and updating presentations, documents, trackers, and internal materials used by the team. You may also help prepare updates, summaries, and best-practice documentation for internal sharing.
  • Live the mission: inspire and empower others by prioritizing your own well-being and that of your colleagues. Create a supportive environment where everyone feels comfortable taking care of themselves and finding a healthy work–life balance.

Requirements

  • Reside in São Paulo and be available to work from the office once a week.
  • Currently enrolled in an undergraduate program (e.g., Business Administration, Engineering, Economics, Marketing, Communications, or related fields).
  • Availability for a minimum one-year internship.
  • Interest in project organization, process improvement, and operational support, especially in Client Success or Operations environments.
  • Analytical mindset, with curiosity to understand data, identify patterns, and support decision-making.
  • Comfortable working with documentation and structured processes, helping to organize information and workflows.
  • Good communication skills, both written and verbal, with a willingness to learn how to present ideas and updates clearly.
  • Collaborative profile, able to work well with different teams and learn in a global, cross-functional environment.
  • Proactive and curious, with a strong desire to learn, take ownership of tasks, and ask questions.
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines under guidance.
  • Fluent or advanced English; proficiency in Portuguese is required.
Benefits
  • WELLHUB: Free Gold+ plan with access to thousands of gyms and studios, digital fitness programs, and online resources for meditation, nutrition, mental health support, sleep routines, and more. You can also add up to three family members to your plan so those closest to you have access to well-being benefits.
  • WELLZ: A unique, comprehensive mental well-being resource. Wellz provides personalized journeys that combine weekly cognitive-behavioral therapy sessions (52 per year) and on-demand content.
  • HEALTH & CARE: Health insurance, dental plan, and life insurance.
  • PAID TIME OFF: Time to disconnect and recharge is important. We offer vacation after 6 months of work + 3 days off per year + 1 additional day off per year of service (accumulating up to 5 days) + 1 day off in your birthday month.
  • PAID PARENTAL LEAVE: Welcoming a new family member is a special moment. We want everyone to be truly present and enjoy that time with their family. We offer 100% paid parental leave to all new parents. Birth parents are also entitled to extended leave (Empresa Cidadã) and a ramp-back period, during which they may work part-time until they adjust to their new routine.
  • PROFESSIONAL DEVELOPMENT: Access to global learning platforms, participation in interactive sessions, a personalized development roadmap, and internal mobility opportunities. We focus on continuous learning and feedback to support your growth—both personal and professional.
  • CULTURE: Join a dedicated team that pushes boundaries, supports one another, and creates lasting impact in corporate well-being. We win together by building trust through transparent communication and a culture where every perspective matters.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisproject organizationprocess improvementdocumentationworkflow managementpresentation creationmetrics analysisqualitative data analysisquantitative data analysiscustomer experience mapping
Soft Skills
communication skillscollaborationproactivitycuriosityorganizational skillstime managementadaptabilityteamworkproblem-solvingownership