Guusto

Sales Development Representative

Guusto

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$62,000 - CA$74,000 per year

About the role

  • Respond inbound leads, ensuring quick and high-quality first engagement
  • Proactively drive opportunities, reaching out when customer interest is warm but not fully formed
  • Conduct discovery conversations to understand customer business needs, pain points, and buying processes
  • Make judgment calls on qualification, deal priority, and next steps, including when to advance, nurture, or disqualify leads
  • Own and close smaller value opportunities end-to-end, from qualification to close
  • Qualify and hand off mid-market and enterprise opportunities to Account Executives, ensuring a smooth and seamless transition
  • Engage with customers to proactively move deals forward, especially when prospects are hesitant or unresponsive
  • Host product demos and webinars to educate prospects on employee recognition and Guusto’s value
  • Represent Guusto at partner and industry events, engaging in meaningful conversations and booking qualified follow ups
  • Research attendees and execute personalized outreach after webinars and live events
  • Build customized demo environments within the Guusto platform, featuring customer logos, branding, and configuration
  • Maintain accurate lead data in HubSpot, including status, qualification details, and pipeline status
  • Collaborate with our strategic partners (UKG, Dayforce, Paycor) to manage inbound partner leads and keep partner systems up to date

Requirements

  • 2-3 years of SaaS experience in an inbound or outbound sales development role
  • Proven ability to advance opportunities in ambiguous situations, not just respond to inbound demand
  • Strong discovery and qualification skills with the ability to detect real buying signals
  • Comfortable picking up the phone to create clarity, challenge assumptions, and push deals forward
  • An ownership mindset that takes accountability for results, not just the activity that leads to them
  • Confident communicator who can lead calls, demos, and conversations with customers at multiple levels of an organization
  • Experience supporting or coordinating full cycle sales from discovery through close
  • Hands on experience using CRM software such as HubSpot or Salesforce
  • Ability to tailor messaging to multiple audiences, from SMB through mid market and enterprise buyers
  • Highly organized with the ability to manage multiple priorities while maintaining speed and quality

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SaaS experiencediscovery skillsqualification skillsfull cycle salesCRM software
Soft skills
ownership mindsetaccountabilityconfident communicatororganizational skillsability to manage multiple priorities