Guusto

Sales Development Representative

Guusto

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$62,000 - CA$74,000 per year

About the role

  • Respond inbound leads, ensuring quick and high-quality first engagement
  • Proactively drive opportunities, reaching out when customer interest is warm but not fully formed
  • Conduct discovery conversations to understand customer business needs, pain points, and buying processes
  • Make judgment calls on qualification, deal priority, and next steps, including when to advance, nurture, or disqualify leads
  • Own and close smaller value opportunities end-to-end, from qualification to close
  • Qualify and hand off mid-market and enterprise opportunities to Account Executives, ensuring a smooth and seamless transition
  • Engage with customers to proactively move deals forward, especially when prospects are hesitant or unresponsive
  • Host product demos and webinars to educate prospects on employee recognition and Guusto’s value
  • Represent Guusto at partner and industry events, engaging in meaningful conversations and booking qualified follow ups
  • Research attendees and execute personalized outreach after webinars and live events
  • Build customized demo environments within the Guusto platform, featuring customer logos, branding, and configuration
  • Maintain accurate lead data in HubSpot, including status, qualification details, and pipeline status
  • Collaborate with our strategic partners (UKG, Dayforce, Paycor) to manage inbound partner leads and keep partner systems up to date

Requirements

  • 2-3 years of SaaS experience in an inbound or outbound sales development role
  • Proven ability to advance opportunities in ambiguous situations, not just respond to inbound demand
  • Strong discovery and qualification skills with the ability to detect real buying signals
  • Comfortable picking up the phone to create clarity, challenge assumptions, and push deals forward
  • An ownership mindset that takes accountability for results, not just the activity that leads to them
  • Confident communicator who can lead calls, demos, and conversations with customers at multiple levels of an organization
  • Experience supporting or coordinating full cycle sales from discovery through close
  • Hands on experience using CRM software such as HubSpot or Salesforce
  • Ability to tailor messaging to multiple audiences, from SMB through mid market and enterprise buyers
  • Highly organized with the ability to manage multiple priorities while maintaining speed and quality
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS experiencediscovery skillsqualification skillsfull cycle salesCRM software
Soft Skills
ownership mindsetaccountabilityconfident communicatororganizational skillsability to manage multiple priorities