Guusto

Sales Development Rep

• Respond inbound leads, ensuring quick and high-quality first engagement
• Proactively drive opportunities, reaching out when customer interest is warm but not fully formed
• Conduct discovery conversations to understand customer business needs, pain points, and buying processes
• Make judgment calls on qualification, deal priority, and next steps, including when to advance, nurture, or disqualify leads
• Own and close smaller value opportunities end-to-end, from qualification to close
• Qualify and hand off mid-market and enterprise opportunities to Account Executives, ensuring a smooth and seamless transition
• Engage with customers to proactively move deals forward, especially when prospects are hesitant or unresponsive
• Host product demos and webinars to educate prospects on employee recognition and Guusto’s value
• Represent Guusto at partner and industry events, engaging in meaningful conversations and booking qualified follow ups
• Research attendees and execute personalized outreach after webinars and live events
• Build customized demo environments within the Guusto platform, featuring customer logos, branding, and configuration
• Maintain accurate lead data in HubSpot, including status, qualification details, and pipeline status
• Collaborate with our strategic partners (UKG, Dayforce, Paycor) to manage inbound partner leads and keep partner systems up to date

Sales Development Representative