Gusto

Staff Product Designer – Retirement

Gusto

full-time

Posted on:

Location Type: Hybrid

Location: Denver • California • Colorado • United States

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Salary

💰 $146,000 - $183,000 per year

Job Level

Lead

About the role

  • Partner with Product Management to define the customer problems to solve, the strategy to solve them, and the measurable outcomes that matter—across activation, engagement, and retention.
  • Collaborate with Data and Research to understand funnel drop-offs, behavior over time, retention drivers as well as define success metrics and iterate based on what you learn.
  • Drive the full design process for shipped experiences—scoping and sequencing work, prototyping, testing, and delivering MVP → iteration → longer-term improvements.
  • Translate regulatory/tax-driven requirements into clear flows, content, and UI patterns that build trust without overwhelming customers.
  • Craft compelling product narratives that align cross-functional stakeholders around the problem, strategic options, and tradeoffs, clearly explaining the reasoning behind design decisions and outcomes.
  • Provide thoughtful critique and mentorship to design peers; raise the quality bar across the organization. Be an innovation driver with using and designing for AI.
  • Champion the design system and contribute patterns/components that improve cohesion and quality.
  • Use AI to move quickly from concept to customer-tested artifact — building clickable, high-fidelity prototypes that generate real signal faster than traditional methods allow. Bring a clear point of view on where AI enhances the customer experience, not just your workflow, and help raise the team's fluency through your example.

Requirements

  • 8+ years in product design, with a portfolio showing end-to-end shipped work and the impact it drove
  • High bar for craft across interaction design, information architecture, and visual design—especially for complex, form-heavy workflows
  • Bonus: Experience in regulated/high-trust domains (fintech, taxes, insurance, healthcare, benefits/retirement)
  • Demonstrable AI fluency in your design practice — not just familiarity with tools, but evidence of AI changing how you prototype, test, and ship. We'll ask you to show this, not just describe it.
  • Comfort moving between design and code — whether that means shipping UI improvements directly, working closely in the codebase with engineers, or using AI-assisted tools to close the gap between prototype and production.
  • Comfortable operating in ambiguity and shaping messy inputs into clear goals, tradeoffs, and shipped outcomes
  • Bonus: Comfortable tackling content design aspects (making complex concepts understandable)
  • Building strong partnerships with Product, Engineering, and Data to prioritize, execute, and iterate
  • Systems thinker who designs solutions that scale beyond one-off screens and hold up across a product ecosystem
  • Bonus: Have contributed to growing a Design system with components or patterns
  • Bring a clear point of view, engage in constructive feedback, and help teams align quickly by clarifying tradeoffs and driving decisions forward
  • Track record leading multi-workstream initiatives across teams—setting direction, unblocking partners, and shipping measurable improvements
Benefits
  • Competitive compensation packages with a strong emphasis on equity-based compensation (ownership in Gusto)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product designinteraction designinformation architecturevisual designprototypingAI fluencyUI improvementscontent designdesign systemsmulti-workstream initiatives
Soft Skills
collaborationmentorshipinnovationsystems thinkingconstructive feedbackoperating in ambiguitybuilding partnershipsshaping goalsclarifying tradeoffsdriving decisions