GungHo Online Entertainment America, Inc.

Community Coordinator

GungHo Online Entertainment America, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Redondo Beach • California • United States

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Salary

💰 $48,000 - $54,000 per year

About the role

  • Assist in developing strategies for maintaining player engagement through social media, customer support, events, and marketing promotions
  • Support Marketing team with tracking deliverables, overseeing vendors, preparation of documents, conducting research, and updating calendars
  • Assist creation of go-to-market strategy plans, brand guides, and forecasts for all products
  • Work together with internal and external teams to develop key messaging for all products
  • Assist all GungHo America marketing strategies, programs, and initiatives
  • Support advertisement-related initiatives such as TV commercials, Internet-driven ads, & traditional print ads
  • Report on the state of the community using established documenting methods, relevant metrics, and KPIs
  • Evaluate and advocate new programs and campaigns that elevate and reinforce GungHo’s positioning
  • Monitor & maintain budgets in support of managers
  • Perform daily research on players’ feedback on every products’ initiatives, news stories, press releases, community feedback, and updates
  • Act as secondary liaison for event-based vendors for tracking, reporting, and deliverables
  • Manage GungHo corporate, brands, and product-driven websites with upkeep, updates, and maintenance
  • Be a face of the company by assisting in official livestreams
  • Contribute the creation and editing of high quality, engaging video content
  • Utilize appropriate video editing or livestreaming software to work with production teams to create compelling videos and livestreams
  • Work with partners and production team to ensure quality raw gameplay footage for marketing asset
  • Manage outside vendors for GungHo for any corporate, brand, or product-driven physical goods including giveaways, merchandising, charitable items, and media advertisements, along with related to staffing goods
  • Assist PR strategy
  • Collaborate with product teams to provide feedback on game builds
  • Perform special projects and other duties that are assigned by upper management
  • Travel on business or work beyond normal work hours when necessary

Requirements

  • Must have 1-2 years of experience in the same or similar role
  • A strong writer with great attention to detail
  • Excellent interpersonal and communication skills
  • Proven track record of generating results in a data-driven environment
  • Ability to create reports/proposals with Microsoft Powerpoint
  • Understanding of relevant social media platforms and their applications in the gaming industry is a plus
  • Ability to keep current on top grossing games and what makes them successful is a plus
  • Passion for games!
Benefits
  • 100% employer-paid insurances: Health insurance (PPO Medical, Dental, and Vision)
  • Life insurance
  • Accidental Death and Dismemberment insurance
  • Long Term Disability insurance
  • 401(k) with employer match
  • Competitive paid time off, including Vacation, Personal Time, Sick Leave, Holidays, and Winter Break
  • Incentive payments may be available based on business performance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
video editinglivestreamingreportingdata analysisbudget managementcontent creationmarket researchKPI trackinggo-to-market strategybrand management
Soft Skills
attention to detailinterpersonal skillscommunication skillscollaborationcreativityproblem-solvingadaptabilitytime managementinitiativecustomer engagement