GungHo Online Entertainment America, Inc.

Community Manager

• Assist in developing strategies for maintaining player engagement through social media, customer support, events, and marketing promotions
• Support Marketing team with tracking deliverables, overseeing vendors, preparation of documents, conducting research, and updating calendars
• Assist creation of go-to-market strategy plans, brand guides, and forecasts for all products
• Work together with internal and external teams to develop key messaging for all products
• Assist all GungHo America marketing strategies, programs, and initiatives
• Support advertisement-related initiatives such as TV commercials, Internet-driven ads, & traditional print ads
• Report on the state of the community using established documenting methods, relevant metrics, and KPIs
• Evaluate and advocate new programs and campaigns that elevate and reinforce GungHo’s positioning
• Monitor & maintain budgets in support of managers
• Perform daily research on players’ feedback on every products’ initiatives, news stories, press releases, community feedback, and updates
• Act as secondary liaison for event-based vendors for tracking, reporting, and deliverables
• Manage GungHo corporate, brands, and product-driven websites with upkeep, updates, and maintenance
• Be a face of the company by assisting in official livestreams
• Contribute the creation and editing of high quality, engaging video content
• Utilize appropriate video editing or livestreaming software to work with production teams to create compelling videos and livestreams
• Work with partners and production team to ensure quality raw gameplay footage for marketing asset
• Manage outside vendors for GungHo for any corporate, brand, or product-driven physical goods including giveaways, merchandising, charitable items, and media advertisements, along with related to staffing goods
• Assist PR strategy
• Collaborate with product teams to provide feedback on game builds
• Perform special projects and other duties that are assigned by upper management
• Travel on business or work beyond normal work hours when necessary

Community Coordinator

Video Editor

• Associate Video Editor responsible for creating and editing video content and motion graphics for web and social media
• Collaborate with internal teams to achieve brand consistency and raise brand awareness
• Plan, produce, and edit recorded video content such as tutorials, trailers, and interviews
• Produce livestreams showcasing games and communities
• Capture game footage and optimize clips for platforms
• Manage daily workflows to execute creative concepts
• Work with Production to manage TikTok content
• Research trends across video platforms
• Maintain a content database of GungHo video production
• Work with internal and external teams for event coverage
• Provide up-to-date assets live from events and edit content quickly
• Test prototypes of future game titles for feedback

Community Coordinator

Associate Video Editor – Full-time