Product Coordinator, Japanese Bilingual

GungHo Online Entertainment America, Inc.

Product Coordinator managing live operations for GungHo gaming titles with Japanese development teams. Responsible for fan interaction, product updates, and marketing communication.

Posted 5/8/2026full-timeRedondo Beach • California • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $56,000 per yearWebsite

About the role

Key responsibilities & impact

Primary liaison between the Japanese development teams and GungHo America’s production team for a live operations title
Responsible for monitoring product updates and maintenances
Request information required for social media and marketing efforts
Share fan feedback with Japanese development teams
Accurately translate informational material from written Japanese to English and vice versa
Provide feedback on marketing materials
Check accuracy of in-game messaging
Check accuracy of messaging on all official channels
Provide a helpful presence for the fans
Create proposals for tournaments, giveaways, and merchandise at live events
Assist with KPI data analysis
Ensure correct timings of messages, announcements, and reveals

Requirements

What you’ll need

Must be business-level proficiency in English and in Japanese (both written and verbal)
Bachelor's degree preferred
One to two years of localization experience in the same or a similar role preferred
Willingness to travel for business as needed
Flexibility to work overtime and late-night shifts when required
Proficiency in Microsoft Word, Excel, and PowerPoint
Excellent interpersonal and communication skills
Strong eagerness to learn and grow in the video game industry
Passion for games!
Familiarity with Adobe Photoshop and handling video equipment is a plus
Marketing knowledge or a related background is a plus
Experience working on mobile free-to-play titles and operating live ops games is a plus
A proven track record of generating results in a data-driven environment is a plus
Strong public speaking and presentation skills are a plus

Benefits

Comp & perks

100% employer-paid insurances: Health insurance (PPO Medical, Dental, and Vision), Life insurance, Accidental Death and Dismemberment insurance, and Long Term Disability insurance
401(k) with employer match
Competitive paid time off, including Vacation, Personal Time, Sick Leave, Holidays, and Winter Break
Incentive payments may be available based on business performance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

localizationdata analysistranslationKPI analysismarketingpublic speakingpresentation skillsvideo game industry knowledgemobile free-to-play titles experiencelive operations experience

Soft Skills

interpersonal skillscommunication skillseagerness to learnflexibilitywillingness to travelteam collaborationfan engagementcreativityattention to detailproblem-solving

Certifications

Bachelor's degree