Design and execute change management strategies that support organizational initiatives, integrations, and operational transformations.
Conduct impact assessments to evaluate how changes affect departments, roles, processes, and systems.
Develop transition plans to phase out legacy processes while integrating new workflows with minimal disruption.
Promote employee engagement and participation to increase ownership, adoption, and commitment to change initiatives.
Identify sources of resistance through feedback, surveys, and stakeholder input, and develop targeted strategies to address concerns proactively.
Partner with leaders and key influencers to champion change, model desired behaviors, and reinforce accountability.
Foster a change-ready culture that views change as a necessary and ongoing part of business growth.
Develop and execute communication plans that clearly outline what is changing, why, when, and how, tailored to different audiences.
Facilitate two-way communication by creating feedback channels and ensuring employee concerns are heard and addressed.
Coordinate with functional teams to support development and delivery of training materials, workshops, and learning resources tied to change initiatives.
Establish KPIs and success metrics to measure adoption, effectiveness, and business impact of change initiatives.
Monitor progress, gather feedback, and adjust change strategies based on data and outcomes.
Conduct post-implementation reviews and capture lessons learned to continuously improve change management practices.

Requirements

Bachelor’s degree in Business Administration, Organizational Development, Project Management, or a related field preferred, or equivalent professional experience in leading or supporting change initiatives.
2+ years of progressive experience in change management, organizational development, or project management, preferably within logistics, supply chain, or operations-focused organizations.
Experience supporting enterprise or cross-functional transformation initiatives.
Professional certifications such as Prosci Change Management, PMP, or equivalent preferred.
Experience with Lean, Six Sigma, or continuous improvement methodologies is a plus.

Benefits

401(K)
Health Insurance
Disability/Life Insurance
Paid Time Off (PTO)
Paid Holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

change managementimpact assessmentstransition planningcommunication plansKPI establishmentpost-implementation reviewsLean methodologySix Sigmacontinuous improvementproject management

Soft Skills

employee engagementstakeholder managementresistance identificationfeedback facilitationorganizational cultureaccountability reinforcementcommunicationcollaborationadaptabilityproblem-solving

Certifications

Prosci Change ManagementPMP