GuideStar Eldercare

Therapist

• Provide neurobehavioral health services to residents in long-term care facilities
• Provide evaluation
• Provide condition-specific support therapy, or when indicated, insight-based therapy
• Coordinate the patient’s care plan with the facility, PCP and GuideStar colleagues
• Engage with the family as indicated
• Partner with specialty clinicians using a multi-disciplinary approach to provide holistic, continuity of care for elderly individuals with neurocognitive, neurologic, and/or psychiatric conditions

Clinical Therapist, LCSW/LPCC

• Provide evaluation
• Provide condition-specific support therapy, or when indicated, insight-based therapy
• Coordinate the patient’s care plan with the facility, PCP and GuideStar colleagues
• Engage with families as indicated
• Partner with specialty clinicians using a multi-disciplinary approach to provide continuity of care for elderly individuals with neurocognitive, neurologic and/or psychiatric conditions

Clinical Therapist, LCSW or LMHC

Clinical Operations

• Build and maintain monthly clinician schedules in collaboration with Regional Directors and Department Heads
• Serve as a primary contact for scheduling updates and changes; communicate with clinicians and facility partners
• Monitor facility needs and referral volume to adjust schedules and ensure optimal coverage
• Coordinate gap coverage and maintain accurate contact information for facilities
• Track patient forms and assist Operations with administrative support as needed
• Escalate urgent scheduling or facility concerns to management
• Participate in logistics coordination and facility communication
• Review patient records for completeness, consistency, and accuracy
• Audit documentation to ensure compliance with internal standards and regulatory requirements (HIPAA, CMS, etc.)
• Update electronic health records and organize data in readable formats (primarily using Excel)
• Identify documentation gaps or errors and report to appropriate clinical leaders
• Provide support or training on documentation best practices as needed
• Assist with clinical audit projects and present findings to leadership
• Remain up to date on regulatory changes impacting medical record documentation

Scheduling and Clinical Operations Coordinator

Human Resources

• Assists with all internal and external HR-related employee relations matters, except recruiting.
• Assists in developing and implementing organizational guidelines, policies, and procedures. Research and recommend HR best practices.
• Oversees GuideStar’s paid/unpaid time off policies & procedures in compliance with federal and state laws (FMLA/ADA/PWFA), jury duty, bereavement, including Short & Long-Term Disability claims.
• Investigates and resolves employee discipline and complaints. Collaborates with supervisors on employee terminations.
• Processes unemployment claims, prepares for hearings, and assists with responses to EEOC charges/investigations.
• Oversees exits, conducts exit notifications, interviews, and coordinates the return of company equipment.
• Coordinates employee development plans and performance management. Performance review support: 30-60-90-day introductory period reviews, annual performance reviews, maintains and monitor disciplinary and progressive improvement plans.
• Wage and Hour and final paycheck compliance (federal and state).
• Manages the Departments personnel records, HRIS system, and prepares reports as needed.
• Recommends strategies to motivate employees and for employee retention.
• Manages inclement weather alerts and employee attendance.
• Drafts/amends Employment Agreements (on an as needed basis to cover department for PTO/FMLA).
• Produces and submits reports on general HR activity.
• Develops employee training program for managers, others as needed.
• Benefits administration (on an as needed basis to cover department for PTO/FMLA).
• Stays up to date with all federal/state/local HR laws and regulations (HR posters).
• Assists upon request with HR-related special projects.
• Oversees onboarding process with HR Coordinator and presents HR portion of orientation as needed.
• Executes process improvement department initiatives as needed.
• Assists with employee recognition program.
• Worker’s Compensation/OSHA claims management.
• Gains a working understanding of licensing requirements for all states in which GuideStar offers services (on an as needed basis to cover department for PTO/FMLA).
• Assist with managing the workflow of the HR Assistant.

Human Resources Generalist

• Provide neurobehavioral health services to residents in long-term care facilities
• Provide evaluation and condition-specific support therapy, or insight-based therapy when indicated
• Partner with specialty clinicians using a multi-disciplinary approach to provide holistic, continuity of care
• Coordinate the patient’s care plan with the facility, PCP and GuideStar colleagues
• Engage with the family as indicated
• Document care and coordinate with interdisciplinary treatment team

Clinical Therapist, LPCC or LISW

• Provide neurobehavioral health services to residents in long-term care facilities
• Provide evaluation
• Provide condition-specific support therapy, or when indicated, insight-based therapy
• Coordinate the patient’s care plan with the facility, PCP and GuideStar colleagues
• Engage with the family as indicated
• Partner with specialty clinicians to provide holistic, continuity of care for elderly individuals with neurocognitive disorders and other neurologic and/or psychiatric conditions

• Provide evaluation
• Provide condition-specific support therapy, or when indicated, insight-based therapy
• Coordinate the patient’s care plan with the facility, PCP and GuideStar colleagues, and engage with the family as indicated.