GuidePoint Security

PMO Manager

GuidePoint Security

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Manage the performance and efforts of assigned direct reports.
  • Conduct performance reviews and work with team members to support their professional growth.
  • Lead the recruitment, interview and selection process of new candidates.
  • Maintain an environment of collaboration in the establishment of cross-group project teams driving towards problem solving and process improvement.
  • Work with stakeholders to build relationships and handle escalated issues appropriately.
  • Work to match capacity to demand.
  • Initiate and drive internal growth and improvement programs.
  • Contribute and maintain oversight of multiple concurrent projects, ensuring alignment of vision, strategy, and execution with goals and metrics set forth by GuidePoint.
  • Ensure the efficient and effective management of Professional Services projects through the full engagement lifecycle:
  • Sales handoff
  • Resourcing
  • Customer project plan development
  • Execution management
  • Project close out activities
  • Ensure regular and timely communications to all key stakeholders.
  • Manage project issues and risks to resolution.
  • Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met.
  • Plan and manage resources ensuring all projects meet scope and budget expectations.
  • Maintain the Certinia application for project data.
  • Manage and support internal processes for revenue recognition and customer invoicing.
  • Create and maintain project management methodology and process documentation.
  • Other duties as assigned.
  • Adhere to GuidePoint Security Core Values.

Requirements

  • Bachelor’s degree in a relevant discipline or equivalent experience
  • Minimum of 3 years of experience in project management.
  • Proficient in Certinia and Salesforce, SmartSheet or MS Project, or other Professional Services applications.
  • Personal drive and passion for not only personal growth but also the growth of PMO and other GuidePoint Security teams.
  • Advanced project management skills, with demonstrated ability to evaluate project objectives and scope, gain customer understanding, schedule resources, and manage timeline and budget to plan.
  • Ability to manage multiple projects and/or teams simultaneously while maintaining customer satisfaction and financial health.
  • Understanding of a broad range of information security terms and disciplines.
  • Understanding of professional services revenue recognition and invoicing.
  • Demonstrated successful leadership of personnel and technical projects, including the ability to lead, mentor and develop team members.
  • Written communication skills for use in preparing formal deliverables.
  • Verbal communication skills that include the ability to communicate with anyone from a technical resource to the highest level of management.
  • Ability to analyze and solve problems, perform complex tasks and prioritize.
  • Ability to make sound decisions and judgements.
  • Ability to build customer relationships that enhance communications to ensure project success.
Benefits
  • Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
  • Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
  • 12 corporate holidays and a Flexible Time Off (FTO) program
  • Healthy mobile phone and home internet allowance
  • Eligibility for retirement plan after 2 months at open enrollment
  • Pet Benefit Option
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementrevenue recognitioninvoicingproject planningresource managementbudget managementperformance reviewsproblem solvingprocess improvementcustomer project plan development
Soft Skills
leadershipmentoringcommunicationrelationship buildingdecision makingproblem analysistime managementcollaborationpersonal growthcustomer satisfaction