Marketplace Operations Specialist
GuidePoint Security
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Create private offers for customers in CSP Marketplaces (AWS, Microsoft Azure, Google), collaborating with account executives and sales operations.
- Provide subject matter expertise and training to internal team members, vendor partners, and customers.
- Serve as the primary point of contact for escalations related to private offer requests and troubleshooting.
- Own and maintain comprehensive documentation for all marketplace related business processes.
- Ensure data accuracy and integrity in Salesforce of all data relating to marketplace opportunities.
- Support the accounting team with marketplace billing inquiries and resolution.
Requirements
- Demonstrated experience creating private offers in CSP Marketplaces. Experience with AWS required, experience with Azure and GCP is preferred but not required.
- Proven experience using CRM software, preferably Salesforce.com
- Highly self-motivated with strong prioritization skills and ability to effectively manage multiple tasks
- Exceptional attention to detail with demonstrated commitment to following through on tasks
- Collaborative team player with excellent interpersonal skills
- Exceptional written and verbal communication abilities
- Flexibility to adjust work schedule as needed
Benefits
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
creating private offersdata accuracytroubleshootingdocumentationbilling inquiries
Soft Skills
self-motivatedprioritizationattention to detailcollaborativeinterpersonal skillswritten communicationverbal communicationflexibility