Account Manager – North Central
GuidePoint Security
full-time
Posted on:
Location Type: Remote
Location: Wisconsin • United States
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Tech Stack
About the role
- Serve as the dedicated Account Manager for a specified Account Executive, helping this individual maintain and grow their specific business within their accounts.
- Day to day responsibilities to include:
- Respond to Customer inquiries in a timely fashion and move to resolution
- Serve as a liaison between Customers, Vendors, and GuidePoint resources for this specified AE
- Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
- Develop and maintain relationship with GuidePoint key Vendors and Account Executive’s Customers
- Leverage Vendor resources and relationships to bring value to Customers
- Improve more frequent calls and higher touch for AE’s customer base
- Manage open opportunities in existing accounts with guidance from AE
- Identify whitespace opportunities with customers and vendors
- Represent GPS AE at customer meetings as needed
- With AE guidance, close renewal, upsell and net new sales cycles
- Proactive support for upcoming renewals, identifying upsell and proactive support for existing business
- Collaborate on promoting marketing communication to account base with targeted follow up
- Focus on driving and selling GPS Professional Services Engagements across targeted account base
- Assist AE in forecast management and internal strategic reporting
- If required should have ability to leverage salesforce.com to generate quotes, track open opportunities and renewal opportunities
- All other duties as assigned
Requirements
- Proven success in Inside Sales
- Cyber Security experience required
- Must have outstanding attention to detail and commitment to follow-through
- Ability to work well within a team
- Strong ability to multitask
- An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity
- Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
- Ability to work flexible work schedule required
- Requires experience in Salesforce.com and Microsoft office
- Bachelor’s Degree is preferred
Benefits
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Inside SalesCyber SecuritySalesforce.comMicrosoft Office
Soft skills
attention to detailcommitment to follow-throughteamworkmultitaskingpositive attitudedrive for resultscommunication skills
Certifications
Bachelor's Degree