Guidehouse

Associate Director – Life Sciences Technology Consulting, Patient Services

Guidehouse

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $122,000 - $203,000 per year

Job Level

About the role

  • Lead the planning, execution, and delivery of patient services technology projects, ensuring alignment with client objectives and Guidehouse standards.
  • Manage project timelines, budgets, resources, and risks to ensure successful outcomes.
  • Coordinate and motivate multidisciplinary teams, including consultants, developers, and subject matter experts.
  • Serve as the primary point of contact for clients on project delivery, providing regular updates, managing expectations, and addressing issues proactively.
  • Support the Director in business development activities by contributing to proposals, presentations, and solution design.
  • Oversee the integration of digital platforms, data architectures, and workflow automation tools in patient services engagements.
  • Facilitate workshops, requirements gathering sessions, and solution demonstrations with client stakeholders.
  • Monitor project performance metrics and implement continuous improvement initiatives.
  • Mentor junior team members and foster a collaborative, high-performance culture.
  • Stay current on industry trends, emerging technologies, and best practices in patient services and technology consulting.

Requirements

  • Bachelor’s degree in Business, Economics, Computer Science, Engineering, Life Sciences, Healthcare Administration, or a related field.
  • Minimum 7 years of work experience, preferably in technology consulting, project management, or patient services, within biopharma or healthcare.
  • Proven track record of managing complex projects and delivering technology solutions in a client-facing environment.
  • Strong organizational, analytical, and problem-solving skills.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.
Benefits
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Group Term Life and Travel Assistance
  • Voluntary Life and AD&D Insurance
  • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
  • Transit and Parking Commuter Benefits
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Care.com annual membership
  • Employee Assistance Program
  • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
  • Position may be eligible for a discretionary variable incentive bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementtechnology solutionsworkflow automationdata architecturerequirements gatheringperformance metricscontinuous improvementbusiness developmentsolution designclient engagement
Soft Skills
organizational skillsanalytical skillsproblem-solving skillscommunication skillsinterpersonal skillsteam motivationmentoringcollaborationclient relationship managementexpectation management