Guidehouse is seeking a MHS GENESIS Application Support Analyst to support the Defense Health Agency (DHA) by developing, maintaining, and delivering advanced analytics across Health Data Intelligence (HDI) and Oracle analytics platforms.
This role focuses on back-end revenue cycle data extracts, financial and compliance reporting, and uncovering data-driven insights that support Revenue Cycle Modernization and Innovation (RCMI) initiatives.
Investigate, triage, and help resolve application/data issues impacting revenue cycle, registration, patient access, and scheduling workflows.
Develop, maintain, and optimize CCL/Discern queries and reusable extracts to support analytics and operational reporting within MHS GENESIS systems.
Conduct back-end configuration reviews and diagnostics to identify root causes affecting billing, claims, or encounter workflows and coordinate durable remediation.
Use CCL, SQL, Tableau, Power BI, Python, SAP BO, and other analytics tools to extract, analyze, and interpret financial and operational data across MHS data platforms.
Develop, optimize, and maintain Vertica SQL queries, view, and reusable datasets supporting revenue cycle analytics (billing, collections, denials, A/R).
Monitor and support the development of KPIs across Revenue Cycle Initiatives.
Partner with clinical, coding, billing, IT, and finance teams to ensure integrated revenue cycle operations.
Collaborate with system administrators to ensure the EHR supports required business processes.
Serve as a liaison between Guidehouse, DHA, and MTF operational stakeholders.
Produce professional deliverables: analytic readouts, executive summaries, methodology documentation, and data dictionaries for cross-DHA collaborations.
Perform data validation, lineage analysis, and quality checks across federal data sources to ensure analytical accuracy and audit readiness.
Participate in support testing and validation for analytic releases.
Investigate and help resolve user-reported issues related to charge capture, billing edits, registration errors, or data discrepancies.
Conduct system impact assessments and work with Oracle Health/Cerner, CDAO, and RCMI technical teams to implement fixes.
Support upgrades, interface changes, testing, and release validations; communicate operational impacts to stakeholders.
Participate in ITSM processes (incident, problem, change management).

Requirements

Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance;
Candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse.
Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred.
Bachelors Degree
THREE (3) or more years of experience providing backend application support.
An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance
Bachelor’s degree in Computer Systems.
Health Informatics, Information Technology, or a related field (or equivalent experience).
Experience providing backend application support for large-scale EHR systems.
Proficiency with CCL/Discern and understanding of Millennium data structures.
Working knowledge of healthcare revenue cycle operations and data dependencies.
Demonstrated ability to produce professional, client-ready documentation.
Proven ability to create professional, client-ready deliverables (reports, slide decks, data dictionaries).
Ability to conduct system impact assessments and work with Oracle Health/Cerner, CDAO, and RCMI technical teams to implement fixes.
Expert-level SQL or CCL for data extraction, transformation, and analysis.
Experience working with Oracle Health (Cerner) revenue cycle backend , data models, and charge services.
Experience optimizing query performance to improve system performance.
Ability to work independently with system documentation to understand data configurations.
Proven ability to identify capability gaps, diagnose root causes, and develop actionable recommendations.
Strong attention to detail, accuracy, and analytical rigor.
Experience working within the Military Health System (MHS) or other federal health systems.
Proficiency with Tableau, Power BI , or similar analytics/reporting tools.
Experience using analytical software including SQL, Python, SAS, and R.
Exposure to predictive analytics models or automated workflow optimization.
Experience producing professional client-facing deliverables in a consulting environment.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CCLSQLTableauPower BIPythonSAP BOVertica SQLdata validationdata analysisbackend application support

Soft Skills

attention to detailanalytical rigorcommunicationproblem-solvingcollaborationdocumentationindependenceclient-facing deliverablesdiagnostic skillsactionable recommendations

Certifications

Federal or DoD 'SECRET' security clearanceBachelor’s degree in Computer SystemsBachelor’s degree in Health InformaticsBachelor’s degree in Information Technology