Operations Support Specialist

Guidehouse

full-time

Posted on: 1/28/2026

Location Type: Remote

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💰 $61,000 - $101,000 per year

About the role

Proactively partner with State and Local Government (SLG) market leadership to develop and execute on administrative and operational tasks
Provide insights to enhance delivery models & outcomes to further the market's goals
Build & maintain relationships with key stakeholders covering various internal business sectors
Collaborate with implementation & business development teams to enhance service delivery
Understand, meet, and exceed the assigned market's operational key performance indicators
Provide project-specific support on invoicing, budget tracking, revenue forecasts, and project setup

Bachelor's degree and a minimum of 6-8+ years of prior relevant experience or an associate’s degree and a minimum of 8-10+ years relevant experience
Relevant experience coming from a healthcare provider, central office environment, or revenue cycle outsourcing company
Knowledge and experience using Microsoft Office (Word, Teams, Excel, PowerPoint, Outlook) products
Experience with leveraging Excel for reporting
Project management and leadership experience
Ability to analyze and improve operational processes
Strong people management and organizational skills
Ability to work independently and prioritize tasks with minimal or no supervision

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbudget trackingrevenue forecastingoperational key performance indicatorsreportingdata analysisprocess improvement

Soft Skills

relationship buildingcollaborationpeople managementorganizational skillsindependent worktask prioritization