As a Microsoft Dynamics Program Manager, you’ll lead the overall delivery of Microsoft Dynamics 365 CE Solutions including the design and development of the CE/CRM application components
Manage project schedule, resources, risks and reporting
Provide overall guidance and serve as an escalation point for the Dynamics development teams members
Support customers and end-users to define their requirements based on the latest Dynamics 365 architecture to ensure success of the project
Develop implementation plans and roadmap to set the standard for future development, and architecture that smoothly works with existing infrastructure without compromising security
Manages two or more small team of experienced consultants that include managers and experienced consultants
Creates or improves processes, standards or operational plans that have long-term impact using detailed analysis, reasoning, and interpretation
Leads team members to uncover and resolve highly technical issues, providing technical oversight and subject matter expertise
Champions creative thinking and new idea development to adapt processes and generate new, viable solutions for clients
Occasionally participates in negotiations with other leaders regarding operational issues
Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis, and investigation to understand client’s organization
Gather technical requirements and propose solutions based on client’s architectural and business needs
Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy.
Lead data-centric discussions with the client through discovery meetings.
Translate concepts into user flows, wireframes, system diagrams, and prototypes.
Develop integrations and customizations to Dynamics CRM.
Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements.
Present tailored demonstrations of the technology solution.
Work with technology and business groups to define project specifications
Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution
Interact with both prospective and current customers during product demos/evaluations
Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations
Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt
Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team.
Travel to multiple customer locations for demos and meetings when required

Requirements

Minimum of SEVEN (7) years of experience
US Citizenship is contractually required for this role
Selected Candidate must be able to commute to client site or Guidehouse office as needed
Minimum degree: US equivalent Bachelor's Degree
Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions
Experience translating technical information in to easy-to-understand business concepts.
Exceptional analytical and problem-solving skills
Great interpersonal skills and can be collaborative
Experience developing & deploying business applications using Microsoft’s Dynamics Power Platform
Must have experience with full life-cycle implementation of Dynamics 365
Must demonstrate knowledge and experience in ERP implementation principles, practices and methodologies.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

Microsoft Dynamics 365CRM application developmentdata integrationcustomizationsystem architecturetechnical solution designfull life-cycle implementationbusiness application deploymentERP implementationtechnical risk management

Soft skills

analytical skillsproblem-solvinginterpersonal skillscollaborationcreative thinkingcommunicationleadershipguidancenegotiationprocess improvement

Certifications

Bachelor's DegreeMicrosoft Dynamics certifications