Senior BOSC Operations Support Specialist
Guidehouse
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $89,000 - $148,000 per year
Job Level
About the role
- Provide ongoing team-level support to the SLG/GMS BOSC Operations Support Specialist team
- Analyze available information, recognize fraud indicators, conduct due diligence utilizing a variety of publicly available resources and proprietary search engines, and document conclusions with documentation of the facts presented.
- Facilitate biweekly BOSC team meetings, sourcing priority agenda topics from each market as well as sharing updates related to BOSC team national priorities, ADMT work, and SLG-wide developments.
- Coordinate the work of the offshore Advanced Data Management Team (ADMT), with a focus on improving working processes and documentation to leverage lessons learned for future efforts.
- Liaise with SLG leadership to set and manage national operational priorities impacting all geographic markets.
- Identify patterns in opportunities and challenges across SLG markets, and brainstorm effective solutions with BOSC leadership and team members.
- Lead the charge on market and national-level pitches for new work for the BOSC team and ADMT.
- Serve as the main BOSC point of contact for Guidehouse Operations teams including Project Finance, Legal, and IT.
- Serve as backup relationship lead for SLG’s work with the ADMT team.
- Contribute to presentations and support with facilitation for the BOSC Steering Committee.
Requirements
- Bachelor's degree and a minimum of 8-10+ years of prior relevant experience or an associate’s degree and a minimum of 10–12+ years relevant experience
- Relevant experience comes from a healthcare provider, central office environment, or revenue cycle outsourcing company.
- Prior relevant experience working in a program support/management, operations/administrative support related role.
- Strong Microsoft Office proficiency, with a focus on Power Point and Excel.
- Written communication and meeting facilitation skills.
- Ability to synthesize large, sometimes disparate sets of data to find patterns to inform team’s work.
- Relationship management and collaboration with stakeholders from varied cultural, linguistic, and work backgrounds.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdue diligencedocumentationprocess improvementpattern recognitionpresentation skillsprogram supportoperations managementadministrative support
Soft skills
communication skillsmeeting facilitationrelationship managementcollaborationproblem-solving