Workday Optimization Manager
Guidehouse
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $130,000 - $216,000 per year
About the role
- Manage and lead the Optimization program for the Workday Practice.
- This includes activities related to production support, planned assessments, Phase X deployments, and advising on Workday program governance and support models
- Build and nurture relationships with each client and develop a regular meeting cadence for status updates as the primary point of contact
- Build and nurture relationships with internal client support team, gaining an understanding of areas of expertise, backup resources and availability
- Lead activities designed to prioritize and develop effort estimates for client support requests
- Assign the appropriate functional and technical resource to support client needs
- Monitor progress of client support requests and intervene when needed to continue progress and meet client needs
- Collaborate with Resource Manager to identify resources to support client needs
- Coordinate resource logistics and planning with clients including introductions and tenant access
- Develop and maintain procedures necessary for engagement start-up with new clients
- Lead kick-off meetings with new clients to set expectations and gather information needed for project start-up
- Lead kick-off meeting and periodic status meetings with the internal Guidehouse support team to set expectations and share information related to new client and engagement activities
- Develop, maintain and present to clients the budget analysis used to monitor planned vs actual hours and budget spent
- Train client on internal Guidehouse tools used to manage engagement initiatives (project portal, etc.)
- Assist clients with tenant management
- Assist clients with the features and use of Workday Community
- Assist consultants to prioritize work, schedule meetings and overcome obstacles as needed.
- Provide support in the development of RFP/RFI responses, SOW language and orals presentations as it relates to post-production support and optimization services.
Requirements
- Bachelor's degree with a MINIMUM of FOUR (4) years of experience using Workday or other ERPs in post production support/optimization; OR a Master's degree with a MINIMUM of TWO (2) years of experience using Workday or other ERPs in post production support/optimization.
- Years of experience can be substituted for a degree, such as NO degree with a MINIMUM of EIGHT (8) years of experience using Workday or other ERPs in post production support/optimization
- A MINIMUM of THREE (3) years of work experience with Workday
- Experience leading Workday client initiatives in a production environment
- Experience advising clients on proper governance and support models
- Up to 25% travel with a focus on work from home and/or Guidehouse office; consultants may provide on-site support for key milestones as needed
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
WorkdayERPproduction supportoptimizationbudget analysisRFPRFISOWtenant managementproject management
Soft skills
leadershiprelationship buildingcommunicationcollaborationproblem solvingorganizational skillsclient managementtrainingmeeting facilitationresource planning