Guestnet

Sales Development Rep

• Ownership of the top-of-funnel in the European hospitality market
• Identify and research target accounts (hotels, resorts, hospitality groups)
• Execute multi-channel outbound campaigns (email, phone, LinkedIn, events)
• Qualify inbound leads and schedule discovery calls for Sales Managers
• Work closely with Marketing to optimize lead generation and messaging
• Maintain and improve CRM data quality (e.g., Salesforce)
• Collaborate with the leadership team to develop, validate and scale repeatable sales playbooks
• Provide feedback to product and marketing teams based on customer interactions
• Actively contribute to a high-performing, positive and collaborative sales culture

Sales Development Representative

Sales

• Own the full sales cycle for the Italian hospitality market (prospecting → demo → closing)
• Using Sales Methodology like MEDDIC or BANT method
• Build and manage a strong pipeline of hotels, resorts, and hospitality groups
• Conduct discovery calls and product demos tailored to customer needs
• Develop long-term relationships with decision-makers (GM, IT, Operations, Marketing)
• Work closely with Marketing on campaigns, events, and partnerships
• Provide structured feedback from the market to Product & Leadership
• Represent Guestnet at industry events, trade fairs, and partner meetings
• Identification and research of target accounts (hotels, resorts, hospitality groups)
• Execution of multi-channel outbound campaigns (email, phone, LinkedIn, events)
• Qualification of inbound leads and scheduling of discovery calls and product demos
• Maintenance and continuous improvement of CRM data quality (e.g. Salesforce)
• Collaboration with the leadership team to develop, validate, and scale repeatable sales playbooks
• Structured feedback to Product and Marketing teams based on customer interactions
• Active contribution to a high-performing, positive, and collaborative sales culture

Sales Development Representative

Sales Manager – Italy