GUESS?, Inc.

Key Account Manager – Marketplace, Amazon

GUESS?, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Bioggio • Switzerland

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Job Level

SeniorLead

About the role

  • - Oversee and take responsibility for the Amazon-related profit and loss, ensuring sales, margin, and profitability goals are met.
  • - Play a role in developing and implementing both annual and quarterly business strategies across Vendor Central (1P) and Seller Central (3P).
  • - Initiate and deliver growth projects by leveraging pricing tactics, promotional activities, retail programs, advertising, and assortment management.
  • - Review contracts and negotiate commercial terms.
  • - Supervise and coordinate external agencies or service providers for Amazon and NA Marketplace when required, making sure their efforts align with key business objectives.
  • - Manage day-to-day operations across Amazon Vendor Central and Amazon/NA Marketplace Seller Central accounts
  • - Monitor account health, compliance and operational KPIs to ensure continuity of business
  • - Collaborate with Supply Chain and Operations teams to support accurate demand planning and execution
  • - Coordinate the planning and execution of product launches, working cross-functionally with Product, Marketing and Merchandising teams
  • - Manage and optimize content, including product detail pages, brand store, A+ content and visual assets
  • - Plan and execute key commercial events such as Prime Day, Black Friday and Cyber Week
  • - Support and manage Amazon Advertising activities (Sponsored Ads, DSP if applicable) to maximize visibility and ROAS
  • - Overview performance through analytics and internal reporting tools
  • - Track and analyze key KPIs including revenue, contribution margin, traffic, conversion rate and buy box performance
  • - Identify insights and opportunities to improve performance and support data-driven decision making
  • - Carry out additional tasks and projects as assigned in line with business needs.

Requirements

  • - Relevant experience of more than 7/8 years in the field
  • - Previous experience in ecommerce roles with direct involvement in Amazon marketplace management (Vendor Central and/or Seller Central)
  • - Strong understanding of Amazon operations, merchandising and performance drivers
  • - Solid analytical skills with ability to interpret data and KPIs
  • - Expertise working with Excel for Data Analysis
  • - Strong commercial mindset with negotiation and stakeholder management skills
  • - Experience working with external agencies and cross-functional teams
  • - Good organizational and project management skills
  • - Ability to manage multiple priorities in a fast-paced environment
  • - Strong communication and stakeholder management skills
  • - Fluent in English; additional languages are a plus
Benefits
  • - Balance between work and personal life: Smart Working (Hybrid work model) and Time flexibility
  • - An International, fresh and dynamic working environment
  • - Physical & Mental Health programs, sustainable projects and workshop promoted by Guess Community
  • - Arts, sports and social events outside the office, thanks to our Guess Fun activities!
  • - Training & Development platform and paths
  • - Discount on our products both online and in stores
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Amazon Vendor CentralAmazon Seller Centraldata analysisExcelKPI trackingnegotiationproject managementecommerce managementperformance analysiscontent optimization
Soft Skills
analytical skillscommercial mindsetstakeholder managementorganizational skillscommunication skillsability to manage multiple prioritiescollaborationproblem-solvingadaptabilityleadership