Guardian Life

Team Leader, Financial Protection Contact Center

Guardian Life

full-time

Posted on:

Location Type: Hybrid

Location: Bethlehem • Massachusetts, Pennsylvania • 🇺🇸 United States

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Salary

💰 $67,450 - $110,815 per year

Job Level

Senior

About the role

  • Lead and manage daily business operations
  • Mentor and develop frontline colleagues
  • Analyze and resolve root-cause service issues
  • Communicate performance updates to senior leadership

Requirements

  • BA/BS degree preferred or equivalent experience
  • Three plus years of insurance or other financial service industry experience preferred
  • Proven leadership and analytical skills
  • Strong ability to prioritize and manage tasks
  • Proficiency in Microsoft products
Benefits
  • Support and flexibility to achieve professional and personal goals
  • Skill-building opportunities
  • Leadership development
  • Philanthropic opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
leadershipanalytical skillsmentoringtask managementcommunication
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