Guardian Life

Advisory Market Account Implementation Manager

Guardian Life

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $59,110 - $88,660 per year

About the role

  • Handle complex and large group implementations with overall coordination and support to employers and brokers
  • Attend Finalist meetings and facilitate regularly scheduled meetings with customers, brokers, and internal teams
  • Serve as the single point of contact for internal and external partners during the implementation process
  • Evaluate the needs of new customers and provide consultative solutions during implementation
  • Develop, communicate, maintain, and manage the detailed implementation project plan
  • Maintain knowledge of all Guardian group products, processes, and system capabilities
  • Facilitate the timely gathering of implementation information and enrollment data
  • Collaborate with internal and external teams to ensure successful implementation
  • Manage complex implementations and monitor customer satisfaction throughout the process
  • Mentor and assist with training of team members

Requirements

  • 3-+ years of experience in the group insurance industry; implementation or client management experience preferred
  • Experience managing complex implementations for employer groups with 1000+ employees
  • Knowledge and experience with FMLA and PEO implementations
  • Knowledge of Benefit Administration platforms and data exchange formats
  • Project management skills
  • Excellent written and verbal communication skills
  • The ability to work independently and make decisions
  • The aptitude to promote consumer centric decision making and the ability to lead and adopt change
  • Bachelor’s Degree preferred or equivalent work experience in business, operations, or related field
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
  • Annual, sales, or other incentive compensation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementimplementation managementconsultative solutionsdata exchange formatsbenefit administration
Soft Skills
communicationindependent decision makingconsumer centric decision makingleadershipmentoring