Guardant Health

Director, Program Office – Health Systems

Guardant Health

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $171,955 - $236,470 per year

Job Level

Lead

About the role

  • Run the Health Systems operating cadence and governance, including business reviews, internal account QBRs, executive updates, and cross-functional decision forums
  • Own the Health Systems KAM Excellence program by defining and scaling strategic account standards, tools, and training
  • Serve as a close partner to National Sales Directors, Executive Director, Head of Health Systems Field, and Area Directors to evaluate risk early
  • Build and drive adoption of cross-functional playbooks that make execution repeatable
  • Act as the voice of the customer internally by gathering and validating health system insights
  • Partner with Health Systems Marketing to sharpen the value proposition and executive narratives
  • Coordinate with analytics and CRM/ RevOps to define success metrics, dashboards, and workflow standards
  • Drive performance management by monitoring program KPIs
  • Lead program and project management for priority Health Systems initiatives

Requirements

  • 15+ years' experience in life-science industry
  • 7+ years in chief of staff, program management, business operations, or strategic account management enablement
  • Proven experience running governance cadences and cross-functional programs with senior leaders
  • Experience building playbooks, enablement, and adoption mechanisms that scale best practices
  • Experience partnering with analytics and CRM/ RevOps teams to build reporting, dashboards, and data quality standards
  • Bachelor’s degree required; advanced degree/MBA/ master's in healthcare preferred.
Benefits
  • Hybrid Work Model
  • Health insurance
  • Reasonable accommodations for candidates with disabilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementbusiness operationsstrategic account managementgovernance cadencesperformance managementKPI monitoringreportingdata quality standardsplaybook developmentadoption mechanisms
Soft Skills
cross-functional collaborationexecutive communicationcustomer insight gatheringrisk evaluationstrategic thinkingleadershiporganizational skillsdecision-makingtraining facilitationvalue proposition development
Certifications
Bachelor's degreeMBAmaster's in healthcare