Product Adoption Specialist

• Evangelize GTT Products and Services internally and with key strategic clients and partners
• Collaborate with various departments at GTT, including product management and sales
• Support the upskilling of GTT customer-facing teams
• Act as an evangelist for GTT Products and Services
• Meet with strategically important GTT customers and partners to present the product strategy

Technology Adoption Specialist

Full-stack Engineer

• Define high-level architecture and technical roadmap
• Tackle complex technical challenges
• Establish technical standards and best practices
• Ensure operational health of services

Principal Software Development Engineer

Account Manager

• Serve as the primary point of contact for a designated portfolio of low-billing accounts to ensure satisfaction, and identify upsell opportunities
• Manages the end-to-end quoting process for new logo and existing base of accounts for quotes
• Assist in the seamless transition of approved quotes into formal sales orders
• Perform regular, scheduled check-ins with managed accounts to maintain consistent engagement
• Accelerate sales revenue by completing repeatable tasks in support of the sales function such as quoting, proposal development, forecast support and administrative activity.
• May be required to facilitate customer order requests for moves, adds, changes, and disconnects.
• Participation in internal sales meetings including forecasting, churn and install support.
• Develop a comprehensive knowledge of GTT products, solutions, and technologies in the managed services provider space.
• Develop the ability to operate independently as an effective customer facing member of the GTT sales team.

Junior Account Manager

• Account Management: Serve as the primary point of contact for a designated portfolio of low-billing accounts to ensure satisfaction, and identify upsell opportunities
• Manages the end-to-end quoting process for new logo and existing base of accounts for quotes with the following criteria: (1) 25+ Sites; (2) Budgetary to Firm Pricing: when pricing moves from Budgetary to Firm; (3) Improvement in Pricing: when there is a request for further refinement in discounting beyond initial rack rate quote ICM provided; (4) Refinement to Design: when there is a request to dive deeper in to design and solutioning; (5) Implementation: when implementation equals SD-WAN
• Order Processing: Assist in the seamless transition of approved quotes into formal sales orders
• Proactive Check-ins: Perform regular, scheduled check-ins with managed accounts to maintain consistent engagement
• Accelerate sales revenue by completing repeatable tasks in support of the sales function such as quoting, proposal development, forecast support and administrative activity.
• May be required to facilitate customer order requests for moves, adds, changes, and disconnects. Initiates orders and ensures that the orders have been completed in a timely and accurate manner to the customer’s satisfaction.
• Data entry and reporting utilizing multiple internal systems and processes.
• Participation in internal sales meetings including forecasting, churn and install support.
• Participation in external client meetings in support of sales activity.
• Providing quality support to all stages of the sales cycle as needed to accelerate sales results.
• Develop a comprehensive knowledge of GTT products, solutions, and technologies in the managed services provider space.
• Develop the ability to operate independently as an effective customer facing member of the GTT sales team.
• Performs other duties as assigned