Solutions Consultant
GTT
full-time
Posted on:
Location Type: Hybrid
Location: Zurich • Switzerland
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About the role
- Meets with customers and prospects, face-to-face or remotely as required
- Discovers and identifies customer needs and requirements by leading interactive sessions with customers
- Expertly describes and demonstrates GTT’s products, services, and capabilities and how they meet customers’ business strategies
- Collaboratively designs product and/or services solutions satisfying customer needs and requirements
- Creates technical documentation of solution designs, including detailed diagrams capturing solution elements, topology, and key parameters
- Works with other sales support roles to ensure solutions are quoted and ordered correctly and accurately
- Provides technical support throughout customer lifecycle, including change orders, renewals, upgrades/refreshes, periodic business reviews, etc.
- Authors technical responses to RFIs/RFPs
- Provides training and technical support to Sales associates
- Conveys key marketplace learnings to Product Management
- Evangelizes GTT in customer meetings, at marketing events and trade shows
- Maintains industry and product-specific knowledge through self-learning, vendor certifications, and internal collaborations with Product Management and Engineering
Requirements
- Strong technical understanding of data networking architectures, standards, protocols, and equipment, including: Wide area over and underlay including SD-WAN, MPLS, Ethernet and Internet-based VPN
- Public Internet, autonomous systems, IP transit, and peering
- IP LANs, including Ethernet switching, VLANs, subnetting, and Layer 3 switching
- Routing protocol- types and their applications
- Security concepts including SSE and SASE frameworks as well as functions such as NAT, IDS/IPS, application layer proxies, and content filtering
- Experience specifying commonly used networking edge equipment including SD-WAN vendors such as HPE Aruba, Fortinet, VMWare (Velocloud) as well as Cisco/Juniper switches and routers
- General understanding of modern hybrid IT architectures, private/public cloud computing and storage, server, and network function virtualization, SDN, IaaS, PaaS, and SaaS
- Excellent written and verbal communications skills
- Comfortable presenting to small and large groups
- Exceptional analytical skills and attention to detail
- Skilled at working autonomously across numerous activities, with effective prioritisation and deadline adherence
- Must be able to thrive in a constantly changing environment
- Working knowledge of Microsoft Office Suite including Visio
- A minimum of 5 years of professional experience in Telecommunications and/or IT
- A minimum of 5 years of experience in Sales / Solutions Architecting
Benefits
- Continuous Improvement
- Customer First (Customer Facing)
- Operational Excellence
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data networking architecturesSD-WANMPLSEthernetInternet-based VPNIP LANsVLANsLayer 3 switchingrouting protocolssecurity concepts
Soft Skills
written communicationverbal communicationpresentation skillsanalytical skillsattention to detailautonomous workprioritizationdeadline adherenceadaptabilitycollaboration