GTPLAN Supply Chain 4.0

Consultant

• Conduct periodic follow-up meetings with clients in the assigned portfolio;
• Prepare customer health analyses: engagement, module adoption;
• Prepare and present the Health Score Card (HSC);
• Identify churn risks and initiate proactive action plans;
• Map upsell and cross-sell opportunities within the client portfolio.
• Conduct functional training on the Gtplan platform for client users and managers;
• Advise clients on hospital supply chain best practices (procurement, planning, OPME, contracts);
• Support clients in interpreting inventory metrics and in data-driven decision making;
• Record and disseminate lessons learned and use cases to the internal knowledge base.
• Participate in implementation projects as functional support (process mapping, validation of business rules);
• Collaborate with the Support team on high-complexity tickets that require business knowledge;
• Contribute to the continuous improvement of the area's processes.

Mid-level Business Consultant