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Mid-level Business Consultant
GTPLAN Supply Chain 4.0Business Consultant connecting clients to GTPLAN for supply chain solutions and training. Focus on customer success, consulting, and continuous improvement in healthcare supply chain management.
About the role
Key responsibilities & impact- Conduct periodic follow-up meetings with clients in the assigned portfolio;
- Prepare customer health analyses: engagement, module adoption;
- Prepare and present the Health Score Card (HSC);
- Identify churn risks and initiate proactive action plans;
- Map upsell and cross-sell opportunities within the client portfolio.
- Conduct functional training on the Gtplan platform for client users and managers;
- Advise clients on hospital supply chain best practices (procurement, planning, OPME, contracts);
- Support clients in interpreting inventory metrics and in data-driven decision making;
- Record and disseminate lessons learned and use cases to the internal knowledge base.
- Participate in implementation projects as functional support (process mapping, validation of business rules);
- Collaborate with the Support team on high-complexity tickets that require business knowledge;
- Contribute to the continuous improvement of the area's processes.
Requirements
What you’ll need- Minimum of 5 years of experience in Supply Chain within the healthcare sector;
- Practical experience in purchasing materials and/or hospital supplies and/or in planning and inventory control in the healthcare sector;
- Knowledge of hospital material categories such as disposable medical supplies, medications, OPME, hospital hotel services and nutrition;
- Experience analyzing inventory indicators, including ABC analysis, demand forecasting, coverage, stockouts and excess stock;
- Bachelor's degree completed in Administration, Logistics, Pharmacy, Production Engineering or related fields;
- Consultative profile, with excellent communication and the ability to interact with different hierarchical levels.
Benefits
Comp & perks- 🩺 Medical and dental coverage for you and your legal dependents;
- 🛡️ Life insurance;
- 👶 Extended maternity/paternity leave;
- 🧠 Free mental health program;
- 🌟 1 day off per month;
- 💻 Home office allowance — R$ 318.55/month;
- 💳 Flexible Benefits Card — R$ 44.60 per working day;
- 🎉 Birthday day off;
- 💪 TotalPass;
- 📚 Support for continuing education, with company subsidies for courses, undergraduate and postgraduate studies, and other professional development initiatives.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data-driven decision makinginventory metrics analysisABC analysisdemand forecastingprocurementplanninginventory controlprocess mappingbusiness rules validationfunctional training
Soft Skills
excellent communicationconsultative profileinterpersonal skillscollaborationproblem-solvingclient engagementpresentation skillsproactive action planningcontinuous improvementknowledge sharing