Senior Director, Business Performance – Medical Education
GSK
full-time
Posted on:
Location Type: Hybrid
Location: Philadelphia • North Carolina • Pennsylvania • United States
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Job Level
About the role
- Design and embed performance systems, KPIs, dashboards, and scorecards to consistently measure organization-wide success.
- Deliver executive insights on trends, risks, and opportunities to support data-driven decision making.
- Drive process excellence and continuous improvement using structured methodologies to enhance efficiency, quality, and scalability.
- Evaluate, prioritize, and implement improvement opportunities, standardized processes, operating models, and best practices across functions.
- Promote a culture of continuous improvement, experimentation, feedback, and knowledge sharing to sustain innovation and transformation.
- Strengthen execution discipline for strategic initiatives through governance structures, operational cadences, and clear accountability frameworks.
- Partner with transformation, digital, and IT teams to enable automation and performance improvements.
- Serve as a collaborative change agent and trusted advisor to senior leaders, navigating the matrix to foster alignment and achieve outcomes.
- Advocate for business excellence and lead change management for process and performance enhancements.
- Provides centralized oversight of US congress and events, develops and coaches a high-performing team, and optimizes resources across therapeutic areas and event types.
- Lead, coach and develop a high performing team; set clear goals and optimize resource allocation across therapeutic areas and event types.
- Lead transformation in Medical Affairs by modernizing partnerships, digital collaboration, and data-driven strategy; anticipate industry trends to position the function as a trusted innovator; drive adoption through clear value communication and change management; and foster a culture of continuous improvement, experimentation, and knowledge sharing.
- Ensure ethical, compliant, and disciplined execution across teams and partnerships by modeling scientific integrity and adherence to company policies and external standards (e.g., FDA, OIG, PhRMA), applying operational rigor and compliance in enterprise collaborations, and using structured project management, metrics, and reporting to measure value and impact.
Requirements
- Bachelor’s Degree in Life Sciences, Health Sciences, Communications, Business, or related field required.
- Ten or more years of experience in the pharmaceutical/biotechnology industry.
- Five or more years of experience in leadership (people management preferred) roles with at least 3 years of relevant pharmaceutical/biotechnology industry experience within medical affairs or related functions.
- Two or more years of experience in US pharmaceutical business affairs.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance systemsKPIsdashboardsscorecardsprocess excellencecontinuous improvementchange managementproject managementdata-driven strategyoperational rigor
Soft Skills
collaborative change agenttrusted advisorcoachingteam developmentgoal settingresource optimizationcommunicationalignmentinnovationfeedback
Certifications
Bachelor’s Degree