GS1 Canada

Director, Product Design

GS1 Canada

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Job Level

Lead

About the role

  • Define the long-term design vision and translate it into a clear, actionable strategy and roadmap.
  • Build a culture where Product Design is a strategic partner across Product, Engineering, Data, and Industry teams.
  • Reset expectations around experience quality, process, and user-centered design.
  • Partner with Product leadership to influence roadmap decisions using user insights, experience principles, and holistic design thinking.
  • Own the end-to-end experience strategy across GS1 Canada’s digital platforms, ensuring coherence, clarity, and usability.
  • Establish design principles and patterns that scale across complex workflows and data ecosystems.
  • Personally design UX flows, wireframes, prototypes, and high-fidelity UI for major initiatives.
  • Collaborate closely with Product and Engineering to iterate quickly and ensure experience quality.
  • Champion accessibility, simplicity, and a consistent design system.
  • Introduce design rituals that elevate collaboration and design outcomes.
  • Mature and expand our design system and reusable component library.
  • Implement workflows that balance velocity with quality.
  • Lead a practical, actionable research approach that informs product decisions.
  • Identify research priorities and synthesize insights into clear recommendations.
  • Build lightweight measurement frameworks to track UX improvements.
  • Own and optimize design tools (e.g., Figma).
  • Develop strategies for leveraging behavioral data and insights to improve usability.
  • Ensure design decisions are grounded in evidence, not assumptions.
  • Identify opportunities to incorporate AI into workflows, automation, and decision support.
  • Partner with Product & Engineering to design intuitive and trustworthy AI-enabled experiences.
  • Manage and develop designers, providing clear direction and coaching.
  • Foster a creative, high-performance culture.
  • Shape future team structure and hiring as the function grows.

Requirements

  • 8+ years in UX/UI or Product Design (B2B SaaS or data-driven platforms required) with leadership experience.
  • Proven track record of leading design teams in fast-paced, agile environments.
  • A player-coach who excels in both strategy and hands-on design execution.
  • Experience elevating a nascent design function into a strategic, influential capability.
  • Portfolio showcasing strong UX thinking, UI craft, and complex workflow design.
  • Strong systems thinker with experience building design systems.
  • Skilled in user research, usability testing, analytics, and insight synthesis.
  • Familiarity with AI UX patterns and designing AI-enhanced experiences.
  • Proven ability to influence cross-functional partners and raise the quality bar.
  • Hands-on proficiency with modern design tools (Figma required).
  • Entrepreneurial experience and mindset are not required but are considered an asset.
Benefits
  • Job Benefits: Not specified
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designUI designuser researchusability testinganalyticsinsight synthesisdesign systemsprototypingwireframingAI UX patterns
Soft Skills
leadershipcollaborationstrategic thinkingcoachingcreativityinfluencehigh-performance culturesystems thinkingcommunicationadaptability