GS1 Canada

Manager

• Build and maintain strong, trust-based relationships with healthcare manufacturers.
• Serve as a strategic advisor to key accounts, identifying opportunities to enhance value through GS1 Canada solutions.
• Collaborate across internal GS1 CA departments to ensure seamless execution of initiatives and consistent stakeholder experiences.
• Represent GS1 Canada in sector meetings, forums, and committees to foster collaboration and thought leadership.
• Leverage CRM, BI dashboards, and account planning tools to monitor engagement, identify trends, and inform strategies.
• Analyze data to assess account health, service utilization, and adoption progress; develop actionable insights for management.
• Support the development and execution of initiatives aligned with GS1 Canada’s healthcare strategy and cost recovery goals.
• Measure and report progress against KPIs, providing regular performance updates and recommendations.
• Support special projects, pilots, and initiatives under the guidance of supervisor.
• Coordinate cross-functional collaboration with Product, Marketing, Standards, and IT teams to deliver results.
• Ensure resolution of subscriber needs through effective coordination with internal teams.
• Contribute to continuous improvement by identifying opportunities to enhance tools, processes, and communications.
• Strong internal cross functional collaboration to leverage internal expertise to drive customer value.
• Applies a structured, data-driven approach to planning, execution, and performance measurement.
• Leverages analytics to monitor progress, identify efficiencies, and optimize engagement strategies.
• Ensures processes and initiatives align with organizational priorities, quality standards, and sector objectives.
• Champions continuous improvement by identifying opportunities to enhance effectiveness and stakeholder value.
• Demonstrates sound judgment and attention to detail in managing resources, timelines, and deliverables.

Healthcare Manager

Product Manager

• Accountable for the team’s overall performance, providing strategic direction and overseeing all production activities from intake through to final asset delivery.
• Manage day-to-day operation, leading a team of cross functional managers and team members responsible for carrying out GS1 Canada’s Imaging and Validation activities.
• Work closely with the VP, Operations Transformation in developing, communicating, and implementing strategic and operational direction.
• Establish the KPI framework to measure progress against strategic goals and provide timely, accurate reporting to drive decision making and performance improvements.
• Design, develop and implement operational tools including capacity and production plans, forecasts, productivity reporting and budgets.
• Lead a formal S&OP process with GS1 Business Leaders to ensure business needs are planned for and accounted for.
• Develop and maintain effective relationships with key 3rd Party service providers, contractors and external parties; provide oversight for contractual obligations and SLAs.
• Promote cross functional learning and training to ensure workforce can scale and flex according to fluctuating volumes.
• Champion continuous improvement and automation initiatives to scale the operation while reducing costs and improving SLAs.
• Provide hands on coaching and mentoring to the I&V Management Team and develop a culture where team members thrive.
• Handle subscriber escalations and serve as a subject matter expert on escalated issues.
• Collaborate with technology, solutions, and services to build a development and process improvement backlog aligned to the enterprise technology and solution ecosystem.
• Develop a deep understanding of GS1 standards, particularly around measurement and imaging.
• Promote and maintain a safe work environment for all employees.

Director of Product Imaging and Studio Operations

Content Marketing Manager

• The Data Quality Coordinator will be responsible for reviewing eCommerce product information. They will identify & correct errors in product data in a fast-paced, deadline driven environment. Key metrics for this role may include consistently applying the rules established by GS1 Canada team and third-party provider to ensure data integrity goals are met, reaching defined data review targets and tracking daily tasks and activities.
• Key Responsibilities: eCommerce Content Data Validation: Review, correction and approval of the eCommerce data attributes captured to ensure 100% accuracy and complete data is scraped; Maintain and apply established data quality rules, procedures and policies for eCommerce content, and where issues or ambiguity arise, determine and apply appropriate rule, policy or procedure and communicate to team to enable consistency; Maintain an understanding of AI and Machine learning technologies to ensure tool capabilities are fully exploited and optimal efficiency is attained; Provide recommendations for enhancements and amendments to address systemic and process inefficiencies.
• Supporting Daily Data Quality Assurance: Assist with daily reporting and assignment of daily workload; Assist with Incident Management activities and feedback to subscriber; Take part in project deployment activities as an eCommerce content subject matter expert, such as requirements gathering and/or user acceptance testing; Assist with onboarding and training of new coordinators and external team; Perform various other duties as delegated or assigned.

Healthcare Manager

Director of Product Imaging and Studio Operations

Bilingual Content Quality Coordinator