Grupo Real

DevOps Engineer

• Define and evolve the corporate DevOps strategy, aligned with business objectives;
• Design advanced cloud architectures: scalable, resilient, secure and cost-optimized;
• Architect and lead the implementation of high-maturity CI/CD pipelines;
• Define production Kubernetes management strategies (multi-cluster, high availability);
• Establish the organization's observability strategy: APM, SLOs, SLAs and Error Budgets;
• Lead the DevSecOps culture, defining security policies across the delivery pipeline;
• Drive FinOps initiatives: cost modeling, rightsizing and continuous optimization;
• Lead the response to critical incidents, conduct RCAs and postmortems;
• Support strategic decisions with C-level executives and technology teams (architecture, investments, roadmap);
• Mentor junior and mid-level professionals, raising the team's technical level;
• Evaluate and adopt new technologies, tools and engineering practices;
• Produce ADRs (Architecture Decision Records) and high-level technical documentation.

Senior DevOps Analyst

Revenue Operations

• Structure segmentation and clustering of the customer base;
• Define performance, propensity, profitability and risk cohorts;
• Create commercial and financial prioritization models;
• Develop lifecycle strategy for the customer portfolio;
• Identify levers to grow TPV (Total Payment Volume) and receivables cession;
• Define monetization strategies by customer profile;
• Maximize LTV and customer retention;
• Build profitability models by customer and cohort;
• Direct commercial activity priorities;
• Define appropriate offers for each customer profile;
• Build activation, retention and win-back (recovery) campaigns;
• Integrate commercial and financial intelligence;
• Turn transactional data into operational strategy;
• Develop performance indicators for the ecosystem;
• Identify expansion and monetization opportunities;
• Establish an analytical view of the financial value chain.

Senior DevOps Analyst

Portfolio & Revenue Strategy Analyst