Grupo Pernambucanas

DevOps Engineer

• Review and evolve alerts, monitors, and triggering criteria.
• Ensure proper escalation and reduce ignored or unowned alerts.
• Implement and monitor SLIs, SLOs, and availability metrics.
• Improve platform observability: logs, metrics, tracing, and APM.
• Automate incident responses, diagnostics, and recoveries.
• Create and maintain operational runbooks and playbooks.
• Drive technical actions resulting from post-mortems.
• Reduce recurring failures and operational manual work (toil).
• Support capacity, performance, resilience, and disaster recovery.
• Evolve internal platform components and patterns.
• Provide technical support to DevOps, Platform, and Development teams.
• Explore and apply AIOps solutions for anomaly detection and intelligent alert correlation.

Senior Reliability and Platform Engineer

Manager

• Strategic management of OTB (Open to Buy): Lead the construction and review of the purchasing budget, setting Sales, Margin, Inventory and Turnover targets for the Home category, ensuring the financial health of the business.
• Team leadership: Manage and develop a team of analysts, guiding the construction of sales scenarios and the modeling of the financial plan, ensuring the accuracy of analyses presented.
• Assortment validation: Work jointly with the Product/Style area to define the mix strategy (breadth and depth of the assortment), validating that the assortment plan aligns with the stipulated financial targets.
• Performance management: Critically analyze the KPIs managed by the team (stock coverage, sell-through, margin), making quick decisions on markdowns, promotions or replenishments to correct course and maximize results.
• Cross-functional interface: Serve as the strategic focal point in interfacing with Purchasing, Visual Merchandising and Marketing, ensuring commercial planning is aligned with store actions and campaigns.
• Long-term vision: Translate operational data produced by analysts into tactical and strategic action plans for the Commercial Board.

Commercial Planning Manager

• Define and monitor SLOs with product squads, actively using error budgets to guide prioritization decisions and control release velocity.
• Lead war rooms for critical incidents (P1/P2) end-to-end (triage, diagnosis, resolution) and conduct blameless post-mortems (5 Whys).
• Operate and ensure the scalability, health, and security of production GKE (Google Kubernetes Engine) clusters, while maintaining visibility over workloads in AWS and Azure.
• Design and evolve Cloud Build + ArgoCD pipelines with mandatory quality gates (SonarQube, image scanning, smoke tests) and define rollout strategies (canary, blue/green).
• Structure and maintain Terraform modules for multi-project GCP environments, managing remote state, drift detection, and policy-as-code.
• Ensure production readiness with structured logs, traces via OpenTelemetry, alerts in Datadog/Grafana, and integrate security tools (SAST, Trivy, Secret Manager) without introducing friction into the delivery flow.
• Provide structured mentorship to the team (internal staff and consultants), use code reviews as a teaching tool, and organize a sustainable on-call rota.

Senior Reliability and Platform Engineer

Commercial Planning Manager

DevOps Coordinator – SRE