Grupo ICOM

Financial Planning and Analysis

• Realizar levantamento e inserção de novas adesões de clientes em sistema financeiro;
• Executar migração de clientes entre plataformas;
• Realizar baixas de pagamentos em sistema;
• Controlar contratos internos e externos;
• Efetuar controle de cancelamentos em sistema;
• Realizar gestão de assinaturas de contratos;
• Dar suporte às demandas operacionais da área financeira e comercial;
• Atualizar planilhas e controles internos da área;

Assistente Financeiro de Backoffice

Account Executive

• Prospecting new business opportunities;
• Conducting consulting meetings with qualified clients;
• Presenting the company's solutions clearly and persuasively;
• Understanding clients' needs;
• Negotiating pricing and terms with clients;
• Preparing proposals, invoices (boletos), and contracts;
• Updating the CRM after each interaction/meeting;
• Conducting follow-ups;
• Ensuring individual targets set by leaders are met;
• Maintaining strong relationships and alignment with the sales team.

Account Executive III – Commercial

Analyst

• Conduct video meetings with clients whenever necessary, ensuring strategic alignment and close follow-up;
• Perform onboarding for new clients, ensuring efficient integration and a positive initial experience with the service;
• Manage client scheduling, keeping it up to date, strategic, and aligned with each clinic's expectations and goals;
• Identify and route requests to the creative team based on client agreements;
• Collect and organize required materials, ensuring an efficient information flow between client, creative, and support teams;
• Update and maintain the client database, including information such as TV IDs, number of devices, requests submitted, and interaction history;
• Provide immediate post-sales support, monitoring the client's first steps and ensuring a satisfactory experience from the start;
• Ensure speed and efficiency in response times, conveying confidence and reliability in all communications;
• Develop strategic campaigns that generate results and propose continuous improvements focused on performance and client satisfaction.

Client Relationship Analyst

Copywriter

• Develop strategic copy designed to guide the reader toward a specific objective, such as completing a form, downloading materials, following a page, or similar.
• Write video scripts, email marketing content, landing pages and social media captions.
• Analyze incoming briefs to identify content type, target persona, conversion goals, lead generation needs, etc., to ensure accuracy in production.
• Identify and use the target audience’s vocabulary.
• Conduct research to support copy development, providing relevant information and substantiation for the content.
• Edit copy to refine the text, making it more concise and effective.
• Proofread text.
• Collaborate with the design team to build materials together.
• Deliver work on time.

Assistente Financeiro de Backoffice

Account Executive III – Commercial

Client Relationship Analyst

Junior Copywriter