SEO Customer Success
GrowthX AI
full-time
Posted on:
Location Type: Remote
Location: Argentina
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About the role
- Own customer onboarding through early delivery and conversion to long-term contracts.
- Lead customer strategy across SEO, content, and AI visibility with a clear focus on outcomes.
- Run weekly or bi-weekly customer meetings and manage all day-to-day communication.
- Translate performance metrics (traffic, rankings, AI visibility, conversions) into clear business impact.
- Partner with editors and specialists to ensure high-quality, on-time execution.
- Remove blockers quickly and step in directly when execution needs hands-on leadership.
- Identify renewal and expansion opportunities and advance those conversations in partnership with Account Directors.
- Share learnings and patterns back with the team to improve playbooks and delivery at scale.
- Operate effectively in a fast-paced, high-ambiguity environment where priorities evolve and speed matters.
Requirements
- 4–7 years of experience in customer success, engagement management, account strategy, consulting, or agency delivery.
- Strong background in SEO, content strategy, and performance-driven marketing.
- Proven experience owning customer relationships and driving renewals or expansions.
- Experience working with growth-stage or enterprise marketing teams.
- Ability to manage multiple accounts and priorities without sacrificing quality.
Benefits
- 🌍 Fully Remote Work
- Ample Time Off
- Professional Growth
- Collaborative Culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SEOcontent strategyperformance-driven marketingcustomer onboardingaccount strategycustomer engagementmetrics analysisrenewal managementexpansion strategyAI visibility
Soft Skills
leadershipcommunicationstrategic thinkingproblem-solvingtime managementadaptabilitycollaborationcustomer relationship managementteamworkexecution