Operations Associate, RCM Special Projects

growtherapy

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $73,000 - $77,000 per year

Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Support and improve key workflows that keep our operations running smoothly. You\'ll help build automations using no-code tools or work closely with Engineering to bring new features to life. Your contributions will directly help us expand access to care across the country.
  • Dive into data to help us make smart decisions. You\'ll assist in pulling reports, analyzing trends, and turning insights into action that supports the Insurance Operations team and other departments at Grow.
  • Track and monitor the health of our operations. You\'ll learn how to own key metrics, flag when something\u2019s off, and partner with the team to troubleshoot and improve our processes.
  • Collaborate across teams like Growth, Customer Support, and Technology to make sure our systems stay efficient, scalable, and patient-centered as we grow.

Requirements

  • 1–2 years of experience in revenue cycle or healthcare operations
  • You’ve used tools like Excel, dashboards, or other analytics platforms to spot patterns, analyze trends, and help improve workflows
  • You’re comfortable applying structured problem-solving approaches and are excited to sharpen that skill set further
  • Mission-Driven - You’re motivated by work that makes a real impact. You understand that behind every process we build is a person trying to access care—and you never lose sight of that. You’re eager to contribute to Grow Therapy’s mission of making mental health care more accessible.
  • Adaptable & Agile - You have at least a year of experience in a startup or similarly fast-paced environment. You’re comfortable when priorities shift, and you can reassess, adjust, and move forward without missing a beat. You view change as an opportunity, not a setback.
  • A Team Player - You’ve worked on cross-functional projects and know that the best ideas often come from many perspectives. You communicate openly, value feedback (both giving and receiving), and contribute to a culture of continuous learning and improvement.
  • Confident and curious - You’re confident using Excel or Google Sheets—writing formulas, building pivot tables, and pulling insights from data. Bonus points if you’ve dabbled in SQL or automation tools like HubSpot or Zapier—but if not, we’re happy to teach. We care more about your potential than checking every box.