Recruitment Officer
Grok Global Services
full-time
Posted on:
Location Type: Hybrid
Location: Kuala Lumpur • Malaysia
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About the role
- Supporting international student recruitment activity across priority South East Asia markets, including Malaysia, Indonesia, Singapore, Thailand, Vietnam, Brunei, and the Philippines
- Contributing to the delivery of the University’s international recruitment strategy and broader international objectives
- Working as part of the International and Postgraduate Recruitment Team (IPRT) within the Student Recruitment and Admissions (SRA) department
- Reporting to the International Recruitment Manager based in Edinburgh
- Supporting the planning, development, and delivery of student recruitment, marketing, and conversion activities across the region
- Assisting with the identification of market opportunities and supporting initiatives designed to grow the University’s presence and student enrolments in assigned markets
- Promoting the University of Edinburgh’s brand and raising its profile in international markets
- Representing the University at education fairs, online webinars, and other recruitment events
- Acting as a key point of contact for internal and external stakeholders, including schools and colleges
- Organising and supporting recruitment events and delivering smaller-scale projects
- Providing consistently high-quality customer service to prospective students and other University stakeholders
- Contributing specialist advice, information, and practical support to IPRT senior management, academic schools, and relevant professional services in relation to international recruitment and market development activities
- Supporting the wider South East Asia team with day-to-day recruitment activities and initiatives
Requirements
- Two or more years of experience or equivalent in a role related to education or international education, with an emphasis on recruitment.
- Able to write fluent emails and reports in English.
- Able to engage in subtle and significant conversations with senior stakeholders at the University.
- Fluent spoken English, with strong verbal communication skills and the ability and confidence to present to large audiences of differing stakeholders from prospective students and their parents to funding bodies.
- Knowledge of and extensive experience in the Southeast Asian region.
- Knowledge and life experience with the UK education system and institutions.
- Experience delivering on recruitment plans
- Highly developed interpersonal skills, including cultural sensitivity and the ability to communicate appropriately with a wide variety of people, ranging from prospective students and their advisers to senior university representatives and government officials.
- Able to provide a high-level of customer service in a busy environment with a friendly and approachable manner.
- Ability to work independently, and to prioritise and meet tight deadlines; self-motivated, self-disciplined and reliable.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
international student recruitmentmarketing activitiesconversion activitiesrecruitment plansreport writingpresentation skills
Soft Skills
interpersonal skillscultural sensitivitycustomer servicecommunication skillsself-motivationreliabilitytime management